Technical Operations Associate Manager

United States·OaklandFull-timemid

OperationsOtherOperations ManagerOperations AssociateTechnical Operations Manager

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Kiva Confections (www.kivaconfections.com) is a world-class cannabis-infused edibles company in California, the largest cannabis market in the world. Kiva's line includes Kiva Chocolate Bars, Terra Bites, Petra Mints, Lost Farms Gummies & Chews, and Camino Gummies. Our products are crafted from premium ingredients and thoughtfully combined with California cannabis. Since our beginning in 2010, our goal has been to create confections that redefine what a cannabis confection ought to be. By applying art and science, we ensure a deliciously consistent experience.

We have high-reaching growth plans as the legal market and consumer adoption expand. Key growth initiatives include ambitious platform innovation, outstanding marketing, geographic expansion, strategic partnerships, and more. We are resourced for this spectacular growth and looking for great people to help take us to the next level.

As Kiva's Technical Operations Associate Manager, you'll be responsible for product development activities including process development, optimization, scale-up, and training of other functional groups. You'll also manage operational activities including technology transfer, troubleshooting, and process validation.

This position will report to the Technical Operations Sr. Manager.

Provide technical assistance, expertise, and solutions when troubleshooting existing product formulations and throughout all processes while maintaining product quality and food safety

Support development of SOPs and technical documents related to manufacturing and quality control processes

Assist in training production teams on new equipment and process operations

Help manage the Technical Transfer process with the support of internal cross-functional teams: Technical Operations, QA, Operations, R&D, Marketing and Regulatory/Compliance

Perform scale-up from benchtop to pilot to production for new product launches and product/process improvements with assistance from senior team members

Maintain good documentation with high level of detail, closing out experiments in a timely manner and working with fellow downstream team members to maintain the process and quality

Providing technical mentorship, orientation, and training for the partner operations teams on new manufacturing processes and product/process improvements

Troubleshooting technical issues with equipment, processing, or ingredients and developing solutions to get product back within specified range

Supporting quality deviation investigations to identify root causes and define corrective and preventive actions related to product quality, manufacturing processes, and external testing protocols

Bachelor’s degree in Chemical Engineering, Mechanical Engineering, or related discipline and a minimum of 3-5 years of experience in process development, food manufacturing, operations, or relevant field required

Minimum 3-5 years of direct hands-on experience in operations/productions, preferably in food or CPG manufacturing

Knowledge of manufacturing methods, techniques, and related equipment

Must communicate with management with timely, candid, and accurate information, options, and recommendations

Great analytical, organizational, interpersonal, presentation, coaching, and leadership skills

Ability to manage and organize multiple projects

Willing to travel to manufacturing sites across the U.S.