Relationship Manager - LAP-Loan Against Property-Sales

Job Title: Relationship Manager – LAP

Designation: Manager

Department: Sales – Loan Against Property

Reporting to: Area Sales Manager

Role Objective

To drive growth in the Loan Against Property (LAP) business by sourcing high-quality cases through DSA (Direct Selling Agent) channels, ensuring portfolio health, and building strong market relationships.

Key Responsibilities

• →Build and nurture long-term relationships with clients, understanding their financial goals and requirements.
• →Offer personalized loan solutions, including Loan Against Property (LAP) products, to meet client needs.
• →Guide clients through the loan application process, ensuring a smooth and efficient experience.
• →Stay updated on market trends, competitor offerings, and new loan products to provide the best advice to clients.
• →Collaborate with internal teams, such as underwriting and legal, to ensure a seamless loan approval process.
• →Maintain a high level of customer satisfaction by promptly addressing queries and concerns.
• →Achieve individual and team sales targets through effective relationship management and cross-selling opportunities.
• →Conduct regular client meetings and provide periodic updates on loan progress and market insights.
• →Identify and mitigate potential risks associated with loan applications, ensuring compliance with regulations.
• →Represent the company professionally at industry events and networking opportunities.

• A bachelor's degree in finance, business administration, or a related field is preferred.
• Minimum 2-3 years of experience in relationship management, preferably in the financial services industry.
• Strong knowledge of Loan Against Property (LAP) products and the Indian mortgage market.
• Excellent interpersonal and communication skills, with a client-centric approach.
• Ability to build trust and rapport with clients, offering tailored financial solutions.
• Proficiency in MS Office and familiarity with CRM systems for efficient relationship management.
• Analytical skills to interpret financial data and offer suitable loan recommendations.
• Self-motivated and results-driven, with a track record of achieving sales targets.
• Strong work ethic, with the ability to work independently and as part of a team.
• Willingness to stay updated on industry trends and regulatory changes.