Lalamove
Lalamove1h ago
New

Driver Operations Senior Associate

IndonesiaIndonesia·JakartaFull-time
OperationsDriver
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Quick Summary

Overview

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology.

Technical Tools
OperationsDriver

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! 
 
Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year-old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since. 

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving. 

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence. 

  • Grow Lalamove offline presence on the street by keep increasing the number of Lalamove sticker drivers and Lalabag in Jabodetabek Area
  • Manage all offline presence operations activity consist of acquisition and retention of the Lalamove Sticker Drivers.
  • Maintain driver communication initiatives (phone calls, WA, and in-app notifications)  in relation to inviting drivers to come to hubs, also educating drivers about sticker SOP.
  • Monitor the operations of 3 Hubs and Call Ops team in Jakarta
  • Directly managed 2 associates + 4 call agents + 4 sticker installers support
  • Grow and maintain 3rd party hubs/vendors in Jabodetabek area
  • In charge of the offline presence inventory (stock availability for sticker & Lalabag, weekly stock inventory) and distributions
  • Reporting to Offline Presence Lead
  • Good communication and interpersonal skills
  • Able to meet the target set by the company
  • Strong leadership and team management skills
  • Attention to detail
  • Generalist and fast learner
  • Technical Skills and Data Handling: Basic spreadsheet proficiency (Microsoft Excel or Google Sheets)
  • Graduated from a reputable university. Majoring in operations management and industrial engineering is preferred
  • Minimum 2 years of experience working in operations department and managing a medium-scale team
  • Good analytical and problem-solving skills
  • To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
    This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

    Untuk semua kandidat- Lalamove menghormati privasi Anda dan berkomitmen untuk melindungi data pribadi Anda. Pemberitahuan ini akan memberi tahu Anda bagaimana kami akan menggunakan data pribadi Anda, menjelaskan hak privasi Anda dan perlindungan hukum yang Anda miliki saat Anda mendaftar untuk bergabung dengan kami. Mohon luangkan waktu untuk membaca dan memahami Pemberitahuan ini. Pemberitahuan Privasi Kandidat: https://www.lalamove.com/id/candidate-privacy-notice

    Location & Eligibility

    Where is the job
    Jakarta, Indonesia
    On-site at the office
    Who can apply
    ID

    Listing Details

    Posted
    June 3, 2026
    First seen
    June 3, 2026
    Last seen
    June 3, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    67%
    Scored at
    June 3, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Lalamove

    Lalamove is a leading on-demand delivery technology company that connects users with drivers in multiple countries, enabling fast and efficient delivery services.

    Employees
    3k+
    Founded
    2013
    View company profile
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    LalamoveDriver Operations Senior Associate