Hospitality and Events Director

• Lead and champion the strategy for how LCBC does events- defining the standard, building the playbooks, and holding the organization to them. 

• Contribute to the Annual Strategic Calendar so ministries and leadership have full visibility and can plan with confidence. 

• Sit at the strategic planning table for the Guest Experience team, contributing to ministry-wide planning, priorities, and decisions. 

• Build and maintain event frameworks, best practices, and documentation that allow LCBC to scale its event quality without relying on any one person. 

• Work with Communications, Design, and other central teams to ensure all-church events are well-represented and organizationally supported. 

• Oversee the Special Events process- approving and monitoring events, ensuring contracts and certificates of insurance are obtained when required. 

• Recruit, develop, and lead the team of people- staff and volunteers- responsible for event execution, equipping them to own their roles fully. 

• Coach team members so they can run events independently at a high level not so they can assist the director. 

• Build volunteer teams for major events, ensuring each person is equipped, empowered, and clear on their role. 

• Coordinate and assist in preparation for All Staff Meetings and other appropriate organizational gatherings, enabling other leaders to plug and play rather than manage logistics. 

• Provide strategic oversight and leadership for LCBC’s all-church events — including All Access, Global Leadership Summit, Grow Leader, and Vision Nights etc ensuring execution is delegated and owned at the right level. 

• Partner and coordinate with the Advantage for appropriate onsite events hosted at LCBC. 

• Serve as the primary contact for external organizations LCBC hosts, overseeing the experience from first contact through final follow-up. 

• Lead vendor relationships, contract negotiations, catering coordination, and event budgets. 

• In partnership with the Experience Team, serve as a Summit Point Leader and liaison for the Global Leadership Summit, managing all communication and planning so Guest Experience Directors can focus on leading their locations. 

• Participate and lead in Generosity Initiative planning alongside the broader team, owning the logistics and overall guest experience for dinners, retreats, and half-day retreats. 

• Serve as the organizational lead for outside groups bringing conferences into LCBC, GrowLeader, etc.), acting as host, communicator, and experience owner. 

• Serve as a hospitality consultant to ministry teams- including Student Ministry, Young Adults, Kids, and others helping them think through the guest experience at events like camps, retreats, and ministry specific gatherings. 

• Provide a clear framework and set of best practices that any ministry can apply to create warm, well-run, on-brand events- without removing ownership from the ministry leading them. 

• Help ministries think through logistics, environment, volunteer deployment, and attendee flow so that every LCBC connected event reflects our culture and values. 

• Know when to lead versus when to advise- the goal is to raise the floor for every ministry, not to create dependency on the Events Director. 

• Lead the budget planning and submission process for events within the Guest Experience ministry. 

• Ensure all events are resourced and run with financial integrity, maximizing ministry impact within set parameters. 

• Performs miscellaneous job-related duties as assigned. 

• Competitive medical, dental and vision coverage  

• Retirement plan contribution and employer match  

• Generous and immediate paid time-off 

• Annual counseling benefit  

• Flexible schedules  

• Casual dress  

• Quarterly professional and spiritual development days  

• Intentional investment in personal and professional development 

The Events Director will meet regularly with their supervisor for planning, goal setting, progress updates, and general coaching. A formal Action and Development Plan will be completed and reviewed three times throughout the year.