IT Manager

LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we’re defining the way thousands of cannabis brands, distributors, and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $5 billion in wholesale cannabis orders annually.

Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology.  LeafLink was named one of Inc. 5000’s ‘Top 5000 Fastest-Growing Private Companies’; one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare; one of Built In NYC's 'Best Places to Work in 2021'; 2024 Fast Company’s Best WorkPlaces for Innovators for Banking, Finance, and Fintech category; 2024 Green Market Report Award for Best Fintech in cannabis - and we're just getting started!

LeafLink is seeking an IT Manager to oversee internal IT operations, information security practices, and compliance initiatives across the organization. This role ensures the reliability, security, and scalability of the systems that support LeafLink employees and infrastructure.

Reporting to the Head of Engineering, the IT Manager manages device fleets, enterprise SaaS systems, identity infrastructure, and security tooling while helping maintain SOC2 Type II compliance. This role works closely with engineering, finance, and operations teams to ensure employees have secure and efficient access to the systems they rely on.

• →Manage internal IT infrastructure, including employee devices, enterprise SaaS platforms, and identity systems.
• →Maintain the laptop fleet using Apple DEP, Kandji, and Intune, including provisioning and asset management.
• →Administer identity and access systems, including Okta, Google Workspace, and Azure.
• →Build and maintain Okta workflows, SCIM/SAML integrations, and identity automation.
• →Support onboarding and offboarding processes and internal IT ticket escalations.
• →Maintain enterprise SaaS systems, including Adobe, 1Password, Google Workspace, and Slack.
• →Monitor and respond to security alerts, including phishing management and endpoint security tools.
• →Support SOC2 compliance activities, including policies, risk registers, and device compliance.
• →Manage domain registrations, DNS, and TLS certificate lifecycle.
• →Coordinate vendor renewals, hardware procurement, and software spending reviews.

• • 5+ years of experience in IT operations or systems administration.
  • Experience administering identity platforms such as Okta or Azure AD.
  • Experience managing device fleets using MDM platforms such as Kandji, Intune, or Jamf.
  • Experience administering enterprise SaaS platforms, including Google Workspace and Slack.
  • Familiarity with security frameworks such as SOC2.
  • Experience working with endpoint security tools such as CrowdStrike or similar platforms.
  • Strong organizational and operational problem-solving skills.
  • Ability to collaborate effectively with engineering, finance, and operations teams.