F&B Shift Manager / Duty Manager Operations

Are you someone who loves to connect with people and gets a kick out of solving tricky operational puzzles? Then keep reading! 
 
Zoku is not your typical hotel: we offer a relaxed place to stay, work and meet new people, while helping guests feel connected to the local scene. 

As a Duty Manager in Vienna, you’ll ensure Zoku’s operations run smoothly. You coach, train and set our team of “Sidekicks” (the operational team) up for success. You support our operational team when and where needed, helping them maintain high service standards and ensure guests have a great Zoku experience. 

You'll report to our Lead Duty Manager and work amongst a team of enthusiastic, highly motivated Duty Managers. 

Together with the other Duty Managers and Department Leaders, you make sure all departments are aligned, and operations run smoothly across the board. You will lead our Sidekicks, which operate very differently from those in a typical hotel setting. Think less traditional restaurant and more Living Kitchen, Kindred Spirits Bar, corporate and creative events, co-working lunches and a unique hybrid hotel experience. All combined in one dynamic environment. 

We are looking for an F&B specialist who brings not only operational experience to the table, but who is a social butterfly with the ability to empower the team all while staying focused on goals and having a strong commercial orientation. 

No day looks the same as a Duty Manager… but here’s a glimpse of what you can expect: 

You’ll work independently across different departments, with both morning and afternoon/evening shifts. Your responsibilities and hours may vary, and your flexibility will shine!

• A market conform salary package of €2492 gross per month based on experience and expertise.   

• Cool benefits like an after-work drink, access to all community events, various discounts like 40% discount on F&B for you and 4 friends, plus Employee and Friends & Family rates in all Zoku Locations.   

• A free night stay for you and your +1 in your first 3 months at Zoku and a free night at any Zoku location for your birthday, including dinner & breakfast to experience Zoku as a true guest.  

• No boring canteen!! Staff meals enjoyed in our Living Kitchen just like our guests do.   

• A personal budget unlocked after 1 year at Zoku to spend on extra days off, Learning & development, extra cash or discounted vouchers.  

• A fun, young, and international team to grow with. Plus, exciting training and events to celebrate every step of the journey! Like the Leadership program at one of the other Zoku locations (CPH, PAR, AMS, VIE). 

Our fresh take on hospitality has been recognized around the world with plenty of press attention and design awards.

We’re also proudly B Corp certified at all four of our locations (Amsterdam, Copenhagen, Paris and Vienna), which means we hold ourselves to high standards when it comes to social and environmental impact, transparency and accountability.

Zoku is a new type of hotel that offers a place to live, cowork and socialize in Europe's most livable cities: Amsterdam, Vienna, Copenhagen & Paris. 

Designed for the new generation of travellers, Zoku is so much more than a long stay hotel. It is a place you can call your second home, even on your first visit. Zoku is a hive of private Lofts and rooftop Social Spaces, so travellers can stay connected and well rested as they live and work throughout Europe. Throw yourself into your work and play, and effortlessly discover one of our home cities.