Business Admin Apprenticeship

Business Admin Level 3 Apprenticeship – Easterside Academy

We are looking for an enthusiastic and hard-working individual to join Easterside Academy. As a Business Admin Apprentice, you will gain many new skills to help you develop throughout the apprenticeship. If you are looking to start a career in admin apply now!

Key Details

Salary: £8 per hour, increases to NMW after 12 month

Working hours: Monday to Friday 8am – 4pm, 37.5 hours per week

Location:
Erith Grove, Easterside, Middlesbrough, TS4 3RG

Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 School Administration Qualification. (All learning is delivered online/ remote). 

Training Provider: LMP Education (rated 1st best UK training provider)

As a School Administrator you will support with the smooth and efficient running of the school office by providing high-quality administrative and general support to staff, pupils, parents, and visitors. This apprenticeship offers a valuable opportunity to gain hands-on experience in a busy school environment. Your day to day duties will include:

• Undertake reception duties including: answer telephone calls, take messages, and respond to enquiries in a polite and helpful manner
• Maintain effective administration systems in line with Academy procedures
• Provide general clerical and administrative support including photocopying, filing, typing, emailing, completing forms, and responding to routine correspondence
• Maintain the school’s email inbox and ensure timely responses
• Assist the Administrator with afterschool club/wraparound care bookings and payments
• Support the administration of paperwork and booking processes for special events, school trips, visits, and residentials
• Assist with maintaining manual and computerised records through appropriate management information systems, including dinner registers, recording absences and late pupils
• Administer all Academy post
• Word-process letters and produce reports as required
• Assist with the management of the school calendar
• Effectively use the Academy MCAS system to relay messages and information to parents
• Provide a welcoming and professional reception service to all visitors, pupils, and staff
• Ensure that front-line enquiries from staff, pupils, parents, and visitors are dealt with promptly and effectively
• Keep the general office and reception area tidy and organised, ensuring paperwork and data are filed securely and appropriately
• Maintain confidentiality and follow school safeguarding procedures at all times

Desired skills and Personal Attributes:

• Experience of working as part of a team (e.g. through school, volunteering, or part-time work) · Experience using Microsoft Office applications (Word, Excel, Outlook)
• Experience in a customer-facing role
• GCSEs (or equivalent) in English and Maths (Grade 4/C or above)
• Basic IT skills and willingness to learn new systems
• Good written and verbal communication skills
• Ability to follow instructions and complete tasks accurately
• Awareness of the importance of confidentiality
• Friendly, approachable, and professional manner
• Reliable and punctual
• Willingness to learn and take on feedback
• Able to work independently and as part of a team
• Positive attitude and commitment to personal development
• Flexible and adaptable approach to work

About the Employer

Easterside Academy School is a fully inclusive primary academy in the Easterside area of Middlesbrough, educating children aged 3–11. Part of the The Enquire Learning Trust, the school aims to provide a safe, nurturing, and stimulating environment where pupils develop academically, socially, and emotionally. It places a strong emphasis on personal development, inclusion, community involvement, and helping children become confident, independent learners with high aspirations. The academy also offers nursery provision and specialist support through a High Needs Base for children with additional educational needs.

#LMP-ADMIN