Loopreturns
Loopreturns3mo ago
New
USD 180000–245000/yr

Senior Director, Revenue Operations

RemoteFull-timeexecutive
OtherRevenue Operations
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Quick Summary

Overview

Loop is hiring a Senior Director of Revenue Operations to help scale and strengthen our Go-To-Market organization as we enter our next phase of growth.

Technical Tools
OtherRevenue Operations
Loop is hiring a Senior Director of Revenue Operations to help scale and strengthen our Go-To-Market organization as we enter our next phase of growth. This role is for an experienced RevOps leader who can bring clarity, rigor, and strong execution to how we operate across Sales, Marketing, and Merchant Success. 
 
You will report to Loop’s CRO and lead an established Revenue Operations team. The foundation is already in place. This role is about elevating how the function operates, strengthening analytics and insights, and creating a more disciplined, scalable operating model across teams. 
 
This is a highly visible role that partners closely with GTM leadership, Finance, and Operations. Success in this role requires strong judgment, a high bar for ownership, and the ability to influence how decisions get made across the business. 
 
At Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, and the United Kingdom. For this position, we’re looking for someone to join us in the United States.
  • Lead Loop’s GTM analytics and reporting strategy, providing clear visibility into performance, risk, and opportunity across the funnel. 
  • Own forecasting, capacity planning, pipeline health, and performance management, partnering closely with Finance on planning and unit economics. 
  • Build and maintain executive-level dashboards and models that inform proactive decision-making and serve as the single source of truth for GTM metrics.
  • Own and optimize Loop’s GTM tech stack, including Salesforce and adjacent tools such as Gong, Replit, Lovable, Hex, Looker, Notion, and various AI Tools (Claude).
  • Evaluate, implement, and integrate new systems and AI-driven solutions to improve efficiency, insight, and execution. 
  • Ensure strong adoption, clean data architecture, and scalable infrastructure across GTM teams.
  • Develop the processes, documentation, and training needed to support consistent execution across Sales, Marketing, and Merchant Success.
  • Strengthen onboarding, tool adoption, and ongoing enablement for GTM teams as Loop scales.
  • Define, monitor, and improve SLAs across the merchant journey, from pre-sale through post-sale.
  • Lead and develop Loop’s Revenue Operations team, setting clear expectations around ownership, accountability, and impact. 
  • Establish RevOps as a strategic partner to GTM leadership through strong prioritization, execution, and operational discipline. 
  • Create and maintain a clear RevOps roadmap that aligns cross-functional priorities and provides visibility into tradeoffs and progress.
  • 12 to 15 years of experience in Revenue Operations, Sales Operations, or GTM Operations. 
  • Director-level leadership experience with direct people management responsibility. 
  • Proven experience scaling a B2B SaaS business through the $50M to $100M+ ARR range. 
  • Deep expertise in analytics, reporting, and modeling, including forecasting, capacity planning, pipeline analysis, and unit economics. 
  • Strong data visualization skills and experience with modern analytics tools.
  • Proven experience owning and optimizing CRM and GTM systems, with Salesforce experience strongly preferred. 
  • Comfort working with technical tools and platforms, and a clear interest in applying AI to improve how teams operate.
  • Track record of close partnership with Finance and GTM leadership. 
  • High ownership mindset with disciplined prioritization and clear decision-making across competing demands. 
  • Experience operating in fast-moving, resource-conscious environments. 
  • Strong executive communication skills and the ability to influence senior stakeholders.
    • #LI-ST1

    Location & Eligibility

    Where is the job
    Worldwide
    Fully remote, anywhere in the world
    Who can apply
    Same as job location

    Listing Details

    Posted
    June 15, 2026
    First seen
    June 15, 2026
    Last seen
    September 17, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    87%
    Scored at
    June 15, 2026

    Signal breakdown

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    Loopreturns
    Loopreturns
    lever

    Loop is a return management platform that grows with brands.

    Employees
    350
    Founded
    2016
    Domain
    loopreturns.com
    Jobs
    View 16 jobs
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    LoopreturnsSenior Director, Revenue OperationsUSD 180000–245000
    Apply Now