Engineering Manager (Billing & Business)

We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team of 350+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

We’re looking for an Engineering Manager who can turn complex challenges into meaningful impact. You’ll lead a team building the billing and business systems that power how creators all over the world earn, scale, and thrive with Manychat. With your blend of technical depth and people-first leadership, you’ll help engineers grow, deliver high-quality features, and move fast without losing focus. You’ll balance strategy and execution — from guiding architecture decisions to jumping in when things get real.

• →Technical Leadership: Guide architecture and technical decisions to ensure scalability and best practices. Identify roadblocks and implement solutions to keep teams on track.
• →Team Development: plan team growth, recruit, mentor, and motivate engineers while fostering a strong feedback culture.
• →Performance Management: Evaluate and enhance team performance through regular feedback.
• →Stakeholder Collaboration: Align with the Area Product Owner and Engineering Managers on a long-term strategy and OKRs.
• →Process Optimization: Improve workflows to elevate team efficiency. Lead the team through evolving challenges and drive innovation.
• →Hands-On Support: Participate in code reviews, system design, and occasional coding to coach the team.

• 3+ years of successfully leading and scaling cross-functional development teams with backend and frontend scope as an Engineering Manager.
• Proficiency in English, and ideally experience working with global teams.
• Expertise in software development and architecture design, experience with high-load is a plus.
• Familiarity with PHP 8.* as a developer.
• Proven track record of improving development engineering processes and increasing team efficiency. Ability to foster trust-based relationships with the Product organization and Engineering managers.
• Experience with Agile values and principles.

• Communication. Ability to clearly and effectively convey thoughts and ideas while actively listening and responding to others
• Collaboration. Effectively working with others to achieve common goals. Ability to ask questions and seek help.
• Proactivity. Ability to take initiative and anticipate future challenges or opportunities, rather than merely reacting to events as they occur
• Sense of Ownership. Being accountable for their actions, taking ownership of decisions and projects
• Flexibility. Ability to pick things up on the go, readiness to keep moving the needle even though the conditions are not perfect (they’re never perfect).
• Adaptability. Ability to adjust effectively to new conditions, being open to change, learning new skills and maintaining a positive attitude in uncertainty or unexpected situations
• Product orientedness. Strong interest in product and focus on customer needs. Continuously seeking ways to enhance product features, performance, and value
• Self-awareness. Ability to reflect on and recognize how one's emotions, strengths, weaknesses and values impact their actions and decisions.