Relief Route Sales Driver - Wilmington

• Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future.
• Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products.
• We prioritize your well-being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month.
• Our employees are an integral part of who we are — what you do and what you think matters.

The Relief Route Sales Driver for the Distribution Department in all branches, except Newport News, is responsible for covering open positions/shifts within their assigned branch and training newly hired associates. Open positions may include Route Sales Drivers and/or Shipping and Receiving Associates who have scheduled or unscheduled time off and positions/shifts open due to resignation, termination and/or newly created positions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• →Provides on-the-job training for all new Route Sales Drivers and Shipping and Receiving Associates in all aspects of the job.
• →Sets an example for other team members by their appearance, punctuality, leadership and attitude towards the company and customers.
• →Maintains a high level of familiarity with all routes, customers and warehouse protocols.
• →Stays informed of all programs, policies and product changes regarding routes and communications with staff.
• →Fulfills departmental requirements in providing work coverage and administrative notification during periods of personal illness, vacation, or personal leave.
• →Assist in other areas as needed.

• Possess a Class A or Class B CDL
• Must be 21 years of age or older
• High School Diploma, General Education Degree (GED), or International Education Equivalent
• Customer Service or Sales Experience is a plus 
• Direct Store Delivery experience is a plus 
• Ability to read, write, add, subtract, multiply and divide in all units of measure 
• Ability to pass DOT physical, drug screen, and physical abilities test 
• Must be organized, detailed oriented, and possess excellent communication and customer service skills.

• Communication
• Communicate clearly and effectively through multiple channels – oral, written, visual, and non-verbal – ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
• Accountability
• Take responsibility for actions and anticipate challenges before they arise.
• Solve problems both within and outside of departments, proactively addressing issues as they occur. 
• Customer Focused
• Prioritize understanding and meeting both internal and external customer needs.
• Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
• Proactive in identifying opportunities and addressing potential threats.
• Act independently and decisively, rather than waiting for situations to demand action.
• Problem-Solving
• Possess the ability to identify and address complex issues with minimal guidance.
• Skilled at analyzing challenges and finding practical, effective solutions. 
• Collaboration
• Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
• Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions, is fundamental to successful collaboration. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is frequently required to stand and walk. The employee must be able to reach, bend, extend, and lift 50-60 pounds. The employee must be able to frequently climb up in and step down from truck/tractor trailer.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment may require working in the cooler room with varying degrees of temperature and may include contact with water or dairy liquids.
• Exposed to a noise level of 90 decibels.  The noise level in the work environment is usually moderate/high.  Wet/slippery work conditions.
• May require delivery and selling of dairy products to customers, often in inclement weather, spending over 50% of working time