GSOC Manager (In-Person) | Experience Required

The Global Security Operations Center (GSOC) Manager is responsible for overseeing and leading the daily operations of the GSOC to ensure the safety, security, and continuity of personnel, facilities, assets, and overall business operations. This role provides operational leadership and strategic direction while maintaining constant situational awareness across all assigned locations. The GSOC Manager supervises and develops a team of GSOC Operators and Analysts, ensuring all staff are properly trained, performance expectations are met, and standard operating procedures are consistently followed. The position is responsible for coordinating timely and effective responses to security incidents, emergencies, alarms, threats, and critical events while ensuring proper documentation, reporting, and escalation procedures are maintained. The GSOC Manager works closely with internal leadership teams, clients, law enforcement, emergency responders, and external partners to support crisis management, risk mitigation, and business continuity efforts. Additional responsibilities include monitoring security systems and technologies, evaluating operational effectiveness, implementing process improvements, managing staffing and scheduling, conducting quality assurance reviews, and ensuring compliance with company policies and client expectations. The ideal candidate possesses strong leadership, communication, analytical, and decision-making skills with the ability to perform effectively in a fast-paced, high-pressure environment.