Sales Administrator

This is an exciting opportunity to join the Marshall White Projects team as a Sales Administrator, supporting the delivery of premium off-the-plan residential developments across Melbourne. You’ll play a key role in keeping campaigns, listings, contracts and client communication running smoothly, while working alongside a highly respected and collaborative team.

About us

Marshall White is one of Melbourne’s most recognised premium real estate brands, known for integrity, professionalism and exceptional client service. Within Projects, we specialise in marketing and selling premium residential developments and pride ourselves on providing a seamless experience for developers, purchasers and stakeholders throughout every stage of the campaign.

We value people who are proactive, accountable, supportive and eager to learn, and we’re looking for someone who will bring those values to life every day. Our unwavering commitment to excellence, innovation, and client service has earned us a reputation as one of the most trusted and respected brands in luxury real estate. These achievements are grounded in our core values:

• Integrity – Do what we say. Do what’s right.
• Teamwork – Winning together, thriving together.
• Professionalism – Excellence in every moment.

About the role

As Sales Administrator, you will provide high-level support to the Projects team and directors, managing the day-to-day coordination of sales campaigns with accuracy, initiative and exceptional attention to detail.

Your responsibilities will include:

• Database management including stocklists, purchaser records and contact entry and tracking.
• Quality assurance of all sales files and contract collateral.
• Researching comparable sales and land information as required.
• Processing and managing contracts – entering sales into Box & Dice, creating sold files, preparing contracts for signing (tabbing pages, entering purchaser information), and managing purchaser lists including mailing of hard copy contracts.
• Managing agents’ appointments – sending email blasts and project information, and calling to confirm appointments.
• Loading CCT ads upon new project launch and updating project profiles and online listings across portals.
• Sending texts and preparing EDMs and campaign materials as required.
• Providing reports every Monday/Tuesday or as required, including pricing tables and development summaries.
• Liaising with vendors, project managers, legal representatives and purchasers to provide end-to-end client service.
• Maintenance of meeting rooms, stock checks and upkeep of team supplies.
• General administrative support for all Projects agents and directors, including ad-hoc tasks as required.
• Attending team and company meetings and training sessions as required.
• Adhering to all company policies and procedures.

About you

You are a highly organised administrator who thrives in a fast-paced environment and enjoys being part of a close-knit, high-performing team. You bring a polished, friendly and professional approach, along with the confidence to manage competing priorities and deadlines.

To succeed in this role, you will ideally have:

• Previous experience in a busy administration or sales support role, ideally in real estate, property or campaign administration.
• Strong customer service and communication skills, with emails and enquiries completed within 24 hours and voicemails responded to promptly.
• First-class attention to detail and accuracy in data entry and document preparation.
• Advanced Microsoft Office skills and confidence working with databases (45WPM+ typing).
• A proactive, can-do attitude with the ability to work calmly and with urgency under pressure.
• Strong time management and organisational skills, with the ability to prioritise and manage competing workloads.
• Excellent presentation and appearance at all times, in line with Marshall White standards.
• A genuine team focus, willingness to support others, and the initiative to anticipate what’s needed before being asked.
• A current driver’s licence for the purpose of sales-related activities (e.g. delivery of gifts, reports, meeting suppliers at properties).

Why Marshall White

At Marshall White, you’ll be part of a busy, dynamic and rewarding environment where your contribution is valued and your development is supported. We offer full training in our systems and procedures, the opportunity to build your skills further, and the chance to grow your career within one of Melbourne’s leading premium real estate groups.

You’ll also enjoy:

• Working Monday to Friday.
• Being part of a respected, premium brand.
• A supportive team culture with a genuine sense of fun and team spirit.
• Opportunity for long-term career development.
• Exposure to high-end projects and a leading market team.

Apply now

If you’re a polished administrator who takes pride in delivering exceptional support and service, we’d love to hear from you.

Please note: Only shortlisted candidates who meet the required criteria will be contacted.

Marshall White is an equal opportunity employer, committed to fostering a diverse and inclusive team.

Recruitment Agencies: We are managing this role internally; there is no need to reach out.