Receptionist / Front Office Coordinator

Marshall White is one of Melbourne’s leading names in premium real estate, known for delivering exceptional service across Residential Sales, Project Marketing and Property Management. With eight offices across Melbourne’s most prestigious suburbs, our reputation is built on professionalism, integrity, teamwork and a genuine commitment to excellence. 

We are seeking an experienced and proactive Receptionist / Front Office Coordinator to join our Armadale office. This is an exciting opportunity for a polished front-of-house professional who understands the importance of first impressions, thrives in a fast-paced environment, and takes initiative to keep the office running smoothly. 

About the role 

As the Receptionist / Front Office Coordinator, you will be the welcoming face of Marshall White and a key support to the office team. You will manage reception, greet clients and visitors, handle incoming calls, coordinate meetings, and provide administrative support across the office. 

This role would suit someone with previous reception or office coordination experience who can confidently represent a premium brand, anticipate needs, and support the team with professionalism and care. 

Key responsibilities 

• Welcome clients, visitors and team members with warmth and professionalism. 

• Manage incoming calls, emails and general reception enquiries. 

• Coordinate meeting room bookings, appointments and day-to-day office activity. 

• Provide administrative support to the sales team and broader office. 

• Maintain a polished and well-presented front office and reception area. 

• Anticipate busy periods and prepare proactively to ensure smooth operations. 

• Identify issues early and take initiative to resolve them before they escalate. 

• Support the office with clear communication, organisation and follow-through. 

• Contribute to a positive, collaborative and high-performing team culture. 

About you 

• Experience in reception, front office coordination or a similar customer-facing office role. 

• Highly organised, proactive and able to manage competing priorities. 

• Someone who naturally takes initiative and enjoys solving problems. 

• Strong communication and interpersonal skills, with a confident and professional manner. 

• Able to recognise busy periods and plan ahead to support the team effectively. 

• Comfortable working in a fast-paced environment with a high standard of presentation. 

• Tech savvy and adaptable, with strong general administration skills. 

• A genuine interest in providing exceptional service and representing a premium brand. 

Why join Marshall White? 

• Be part of a respected luxury real estate brand in a beautifully presented Armadale office. 

• Work alongside a supportive, collaborative and successful team. 

• Enjoy a dynamic environment where no two days are the same. 

• Access learning and development opportunities to support your growth. 

• Join a business that values wellbeing, professionalism and excellence. 

• Be part of a workplace that recognises initiative, contribution and pride in presentation. 

How to apply 

If you are an experienced front-of-house professional who takes pride in delivering exceptional service and understands the standards of a premium brand, we would love to hear from you. 

Applicants must reside in Melbourne and have full Australian working rights. 
Only shortlisted applicants will be contacted. 

Recruitment agencies: this role is being managed internally and external approaches are not required.