Associate Manager - EMR Specialist, Electronic Health Records (EHR) Modernization

We envision a world in which all people have access to high quality and enduring solutions to improve and maintain their health and well-being. MCD Global Health aspires to be a premier partner of choice and a recognized leader, innovator, and trusted partner in healthcare and public health program development, implementation and evaluation. Our mission is to improve the health and well-being of people worldwide through enduring, high-quality, cost-effective, and universally accessible public health solutions. MCD operates impactful programs both in the U.S.A. and internationally.  

The Associate Manager – EMR Specialist will support the planning, implementation, and scaling of Electronic Health Record Modernization across healthcare and public health settings. This role is well-suited for professionals with hands-on with EHR implementation, upgrade, or replacement projects, including integration with clinical workflows and other health systems.

• Support the design and implementation of EHR and telehealth initiatives aligned with program goals 

• Contribute to workflow assessments and operational planning to integrate HER upgrades into care delivery 

• Coordinate with healthcare partners, vendors, and internal teams during implementation and scale-up 

• Develop implementation documentation, tools, and guidance for program partners 

• Track implementation progress, challenges, and lessons learned to inform continuous improvement 

• Contribute to knowledge-sharing and best practices related to digital health across programs 

Candidates should be based in Maine or willing to relocate. Relocation expenses will not be covered. Some travel within the State of Maine will be required.

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  Support the planning, implementation, and scaling of Electronic Health Record Modernization across healthcare and public health settings.

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  Provide hands-on technical assistance with EHR implementation, upgrade, or replacement projects, including integration with clinical workflows and other health systems.

• Strong knowledge of Electronic Health Record Systems 

• Ability to support implementation planning, workflow design, and operational roll-out of HER initiatives 

• Project management skills, including coordinating timelines, stakeholders, and deliverables 

• Ability to translate technical concepts into practical guidance for clinical and program teams 

• Strong written and verbal communication skills, including documentation, training materials, and stakeholder presentations 

• Comfort working with data to inform implementation, monitoring, and improvement efforts 

• Bachelor’s degree in Public Health, Health Administration, Health Informatics, Nursing, Health Policy, Information Systems, or a related field required. Master’s degree in Public Health (MPH), Health Administration (MHA), Health Informatics, or a related discipline preferred but not a requirement. 

• Relevant professional experience working with rural or resource-constrained healthcare organizations. 

• 4–6 years of progressively responsible experience in, healthcare operations, public health programs, or health technology implementation.

• Demonstrated experience planning and implementing EHR initiatives within healthcare delivery systems, public health agencies, or community-based health organizations 

• Hands-on experience working with telehealth platforms, remote care technologies, or digital patient engagement tools 

• Strong understanding of clinical and operational workflows and how HER systems integrate into care delivery 

• Experience navigating EHR policy, reimbursement, and regulatory considerations, including payer requirements and state or federal guidance 

• Experience collaborating with clinical teams, IT staff, administrators, vendors, and external partners 

• Familiarity with healthcare delivery in rural or mixed urban–rural settings is highly desirable.

• Strong commitment to improving healthcare access, quality, and equity through digital innovation 

• Practical, solutions-oriented mindset with the ability to balance innovation and operational realities 

• Collaborative team player who builds strong relationships across clinical, technical, and program teams 

• Highly organized, proactive, and able to manage multiple priorities