EEO Investigator (ADMINISTRATOR III)

Introduction

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!\r\nThe Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.\r\nAs a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.\r\n\r\n\r\n\r\n

GRADE

18\r\n

LOCATION OF POSITION

Baltimore City\r\n6776 Reisterstown Road\r\n\r\nBaltimore, MD 21215\r\n

Main Purpose of Job

The incumbent in\r\nthis position functions as an Administrator in EEO investigations and supports\r\nthe Assistant Director of EEO & Investigations within the Office of Fair\r\nPractices and Inclusion. With nearly 9,000 employees, and a budget of close to\r\n$1.2 billion, the Department of Public Safety and Correctional Services is one\r\nof the largest state agencies in Maryland. The Department’s functions include\r\nthe operation of three correctional divisions that total 27 facilities, and 45\r\nparole and probation supervision offices. This position will handle high level\r\ntasks and responsibilities under the direction and guidance of the OFPI\r\nExecutive Leadership. The incumbent will be responsible for intake,\r\ninvestigation, and following through to making recommendations for discipline,\r\ntraining, policy adjustments depending on the dispute and fact finding.\r\nCasework includes externally filed matters where the incumbent will represent\r\nthe DPSCS in administrative or other adjudicatory processes involving\r\ncomplaints of discrimination, fair labor practice, or harassment and bullying.\r\nThis Administrator will also support requests for ADA medical accommodations\r\nand religious accommodations, as well as assisting with other EEO related\r\nprogram administration tasks, developing processes, templates and training.\r\n

POSITION DUTIES

\r\n\r\nThis\r\nposition’s primary duty will be to investigate complaints of discrimination and\r\nbullying to include equal employment opportunity, Americans with Disabilities\r\nAct and sexual harassment complaints.�Receive, triage, investigate, document, and recommend\r\ncorrective action to charging parties’ supervisor via the Executive Director\r\nand Assistant Director of EEO & Investigations. Coordinate the\r\nadministrative processes needed for the management of investigations and the\r\nresolution of all EEO/ADA related complaints filed by DPSCS employees, assist\r\nwith preparing detailed responses to EEO/ADA related complaints from outside\r\nagencies including the U.S. Equal Employment Opportunity Commission and the\r\nMaryland Commission on Civil Rights in their respective region. The incumbent\r\nwill assist in developing program resources and process improvement, as well as\r\nprovide support for reporting and data management for EEO complaints. The\r\nincumbent will support the ADA Program when needed by responding to requests\r\nfor accommodation as well as supporting policy review, SOP creation, process\r\nimprovements, etc.\r\nBeing readily available\r\nin-person to meet with investigators and provide EEO training at various DPSCS\r\nlocations across the state.\r\nDuties\r\ninclude but aren’t limited to:\r\nProviding administrative\r\nassistance to manage cases from beginning to end, including intake, triage,\r\ninvestigation, processing documentation, drafting investigative reports, memos,\r\nand preparing communications on the OFPI Executive Leadership’s behalf; data\r\ntracking and reporting; maintaining comprehensive and accurate records and\r\nstoring data; compiling and sharing EEO related reports for the OFPI Executive\r\nLeadership review.\r\nAdditional\r\nduties of this position include:\r\nMaking recommendations to\r\nExecutive Director and/or Assistant Directors on issues related to EEO/ADA\r\ninvestigations, case work, or training; participating on interview panels to\r\nensure fair hiring practices; reviewing statistical data of Department’s\r\nworkforce and employment practices and monitoring recruitment and retention\r\nprogress data to share with the OFPI Executive Leadership; assisting with\r\nupdating information and guidance to managers regarding EEO/ADA laws and\r\nrequirements for compliance; mediation where appropriate in support of the ADR\r\nprogram. Developing SOPs for all processes: templates and forms.\r\nReview investigator work for\r\nconformity to policy and practice approved by the Executive Director.\r\nTraining:\r\nThis position will collaborate\r\nwith and assist the EEO Training & Compliance Manager. The incumbent will\r\ndevelop and provide EEO/ADA training and related workshops as needed. This\r\nincumbent will also assist in developing a comprehensive training program for\r\ninvestigators. The incumbent must be available to administer in-person training\r\nacross various DPSCS locations.\r\nPartner with the Assistant\r\nDirector of Data, Compliance & Operations on identifying issues for\r\ntargeted training and development to be coordinated with the EEO Training &\r\nCompliance Manager.\r\nData\r\nAnalytics:\r\nData analytics focused on EEO\r\ncase data, including analysis, optimization of data tracking and processing,\r\nand development of standard operating procedures (SOPs) and templates.\r\nOther assignments as needed by the OFPI Executive\r\nLeadership.�\r\n\r\n

MINIMUM QUALIFICATIONS

Applicants must meet all minimum qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.\r\n\r\n\r\nEducation: Graduation from an accredited high school or possession of a high school equivalency certificate.\r\nExperience: Six years of administrative staff or professional work.\r\nNotes:\r\n1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.\r\n2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.\r\n3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.\r\n4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.\r\n

DESIRED OR PREFERRED QUALIFICATIONS

\r\n\r\n\r\n\r\nPreference will be given to applicants who possess the\r\nfollowing preferred qualification(s). Include clear and specific information on\r\nyour application regarding your qualifications.\r\n1. Experience in handling EEO investigations and/or complaints of\r\ndiscrimination and report writing.\r\n\r\n\r\n2. Experience leading or training and developing others into an\r\nEEO Investigator who can process and handle investigations and/or complaints of\r\ndiscrimination that require a thorough analysis based on Federal and State\r\nemployment policies, laws, and regulations.\r\n\r\n\r\n

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.\r\n

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.�\r\nAll information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.�\r\nSuccessful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.\r\n

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.\r\n

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.\r\nCLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS�\r\n� Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).�\r\n� Annual Leave - ten (10) days of accumulated annual leave per year.�\r\n� Sick Leave - fifteen (15) days of accumulated sick leave per year.��\r\n� Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.�\r\n� Holidays - State employees also celebrate at least twelve (12) holidays per year.� �\r\n� Pension - State employees earn credit towards a retirement pension.\r\n� Student Loan Forgiveness - Employees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program\r\n\r\n� Free Mass Transit Benefit​- Permanent State employees are entitled to use the Baltimore Light Rail, the Baltimore Metro Subway, the Baltimore Bus Service\r\n

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application, supplemental questionnaire, and required documents may be emailed to Lena.Murray@Maryland.gov. Paper application materials must be received in our office by the closing date for the recruitment. Only additional materials that are requested will be accepted for this recruitment.\r\nIf you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850.\r\nWe thank our Veterans for their service to our country.\r\nPeople with disabilities and bilingual candidates are encouraged to apply.\r\nAs an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.\r\n