Mechanical Boards Investigator (LICENSING & REGULATION INVESTIGATOR II)

Introduction

The Maryland Department of Labor is currently accepting applications from qualified candidates for a Licensing and Regulation Investigator II within the Office of Occupational and Professional Licensing. As a member of the Occupational and Professional Licensing team, you can build a fulfilling career while enjoying a comprehensive benefits package, including medical and dental coverage, paid time off (vacation and sick leave), participation in the State pension plan, supplemental retirement options, and membership in the Maryland State Employees Credit Union.\r\n\r\n\r\nA resume may be attached as supplemental information; however, only the information provided in the application will be reviewed and considered in the evaluation process.�\r\n\r\n\r\n\r\n

GRADE

ASTD11\r\n

LOCATION OF POSITION

100 South Charles Street, Baltimore, Maryland 21201\r\n

Main Purpose of Job

The main purpose of this position is to gather facts and to prepare investigative reports to aid in the resolution of complaints filed with the mechanical licensing boards by consumers against licensed and unlicensed plumbers, electricians, heating, ventilation, air-conditioning, and refrigeration contractors (HVACR), stationary engineers, elevator mechanics, and locksmiths. The position also requires providing testimony in administrative hearings and, on occasion, testimony in criminal prosecutions.\r\n

POSITION DUTIES

Duties of this position include, but are not limited to:\r\n\r\n\r\n Investigates complaints filed by consumers against aforementioned licensed and unlicensed individuals, using interviewing skills and techniques, possesses a thorough knowledge of mechanical licensing practices, laws, regulations and documents, discusses complaints, prepares a thorough written report of findings, responds to telephone inquiries and manages an investigative case load.\r\n Meets with Department counsel to review claims, complaints and investigative reports to ensure that all pertinent documentation is included.\r\n Testifies at administrative, regulatory hearings, civil trials and criminal trials representing the mechanical licensing boards.\r\n\r\n\r\n

MINIMUM QUALIFICATIONS

Education:�� Graduation from an accredited high school or possession of a high school equivalency certificate. \r\nExperience: One year of experience conducting investigations of alleged non-compliance with state laws and regulations, which govern the licensing and practices of business occupations and professions. \r\nNote:�Candidates may substitute U.S. Armed Forces military service�experience as a non-commissioned officer in Compliance�Inspection and Support classifications or Compliance Inspection�and Support specialty codes in the Inspection, Investigation,�Enforcement, and Compliance field of work on a year-for-year�basis for the required experience.\r\n

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants�who possess the following preferred qualification(s).�Include clear and specific information on your application regarding�your qualifications.\r\nExperience interviewing people and writing complex reports\r\nExperience testifying in a court of law or an administrative hearing�\r\nExperience with Electrician, Plumbing and/or HVACR trades\r\n

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.\r\n

SPECIAL REQUIREMENTS

Upon appointment, employees in this classification�possessing a business occupational and professional license or participating in any outside activity which may be deemed a conflict of interest by the Secretary of the Department of Labor will be required to put the license and/or outside activity in an “Inactive” status.\r\n\r\n\r\nAll candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (LABOR/DUI) to determine whether any monies are owed to LABOR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.\r\n

SELECTION PROCESS

Please make sure that you provide enough information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. Unfortunately, we won't consider information submitted after this date. Successful candidates will be ranked as best qualified, better qualified, or qualified and placed on the eligible (employment) list for at least one year.\r\nPlease note: A resume may be attached as supplemental information; however, only the information provided in the application will be reviewed and considered in the evaluation process.\r\nAll information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.), must be submitted and received by the closing date. Information submitted after this date will not be considered.\r\nFor positions that require a bachelor's/master's degree, etc.:\r\nEducational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted before hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.\r\n

EXAMINATION PROCESS

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.\r\nThe assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.\r\n

BENEFITS

STATE OF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767-4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.Help@maryland.gov. If you encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.\r\nWe thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.\r\nThe paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.\r\nPLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION\r\nCompleted applications, required documentation, and any required addendums may be mailed to:��\r\n�\r\nMaryland Department of Labor/ Office of Administration\r\nAttn: Tenisha Tunstall 26-003438-0003\r\n100 S. Charles Street, 5th- Floor\r\nBaltimore, MD 21201��\r\n\r\n\r\n\r\nFor additional information, please contact Tenisha Tunstall at 410-767-2772 or via email Tenisha.Tunstall2@maryland.gov\r\nThe MD State Application Form can be found online��\r\nMaryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.\r\n