OFFICE CLERK II (Office Clerk II (State Chemist))

Introduction

\r\n\r\nThe Maryland\r\nDepartment of Agriculture is a department under Maryland's Executive\r\nBranch.� Formed in 1972 by the Maryland General Assembly to address the\r\nagriculture needs for the State of Maryland, the Department oversees and serves\r\nas a regulatory body for animal health, consumer services to include marketing and lab services,�plant and\r\npest management and resource conservation.� As the number one industry in\r\nMaryland, the diversity of agriculture programs in the State continues to\r\nexpand and grow.\r\nMDA's Vision\r\nAchieving excellence in programs\r\nand�services that preserve and protect agricultural resources and the\r\nenvironment, promote profitable agriculture and consumer confidence, and\r\nenhance the quality of life for all Marylanders.\r\n�MDA's Mission\r\nProviding�leadership and support to\r\nagriculture and the citizens of Maryland by conducting regulatory, service, and\r\neducational activities that assure consumer confidence, protect the\r\nenvironment, and promote agriculture.​\r\nThe�State Chemist program�has been in\r\ncontinuous operation since 1833. It regulates the sale and distribution of\r\npesticides, animal feeds, pet foods, fertilizers, compost, soil conditioners\r\nand agricultural liming materials in order to enhance and promote agricultural\r\nproduction; protect consumers, animals and the environment from unsafe\r\nproducts; ensure the sale of effective products and provide the regulated\r\nindustry with a competitive marketplace. Regulation is accomplished by product\r\nregistration, laboratory analyses, inspection, voluntary compliance and\r\nenforcement actions such as stop sale orders. In addition, individuals who are\r\ncomposting materials to be sold or distributed must demonstrate their\r\ncompetency by passing an exam at the department and becoming certified as a Compost\r\nFacility Operator.\r\nJoin our Team and make a difference!\r\nState\r\nChemist\r\n\r\n\r\n

GRADE

GRADE\r\n7 – This position offers a salary range of $38,582.00-$60,852.00\r\nYearly/annually based on qualifications, agency authority, agency budget, pay\r\nequity, and hiring salary guidelines.� �\r\n

LOCATION OF POSITION

50 Harry S Truman Parkway, Annapolis,\r\nMaryland 21401\r\n

Main Purpose of Job

The\r\nmain purpose of the Office Clerk II position is to provide clerical, data\r\nentry, and troubleshooting duties for the State Chemist Section. The incumbent\r\nis responsible for entering payment and tonnage information in the State Chemist\r\noffice, pertinent to agricultural commodities.\r\n

POSITION DUTIES

Registration\r\nPayment Entry:\r\nEnters payment information for both new products and renewals. Determines if\r\nreceived fees match the number of products to be registered. Transfer the\r\nregistration documents to the individual responsible for entering product\r\ndetails. Troubleshoots payment-related problems within Salesforce and makes\r\ncorrections to the data.\r\nTonnage: Process tonnage\r\ninformation for the State Chemist section which includes entering submitted\r\ninformation, contacting registrants regarding discrepancies, updating database\r\nand filing tonnage reports. Reports extreme inaccuracies to Supervisor.\r\nBack-Up\r\nfor Invoice Processing:\r\n(A) Maintains fiscal records\r\nof purchases made by the program staff, including, but not limited to, purchases\r\norder, invoices, service contracts, instruments, etc.�\r\n(B) Organizes the above\r\nrecords in such a manner that they can be easily retrieved for an internal or�external\r\naudit. Organize files so they may be archived or destroyed according to the programs’\r\nDocument Disposal Schedule.� Monitor\r\ndesignated Invoices email for submitted fiscal records.\r\nOffice\r\nDuties:\r\nAnswer main telephone line. Directs calls to the appropriate person and answers\r\ngeneral questions. Respond to phone calls, e-mails and walk in with customers\r\nin a positive and professional manner. Assist registrants with online renewal\r\nrelated questions.\r\nPerforms\r\nother duties as required for the operation of the Program.\r\n

MINIMUM QUALIFICATIONS

Education:�� Completion of the\r\neighth grade.\r\nExperience: One year experience\r\nperforming clerical duties in an office environment.�\r\nNotes:\r\n1.\r\nAdditional experience performing clerical duties may be substituted on a\r\nyear-for-year basis for the required education.\r\n2.\r\nGraduation from an accredited high school or possession of a high school\r\nequivalency certificate may be substituted for six months of the required\r\nexperience.\r\n3.\r\nSix months clerical training with three courses in subjects such as\r\nkeyboarding, clerical math, word processing, spreadsheets, data base, graphics\r\npresentation, proofreading, or office etiquette may be substituted for six\r\nmonths of the required experience.\r\n4. Candidates\r\nmay substitute U.S. Armed Forces military service experience as a\r\nnon-commissioned officer in Administration classifications or Administrative,\r\nClerical or Office Services specialty codes in the Clerical Support field of\r\nwork on a year-for-year basis for the required experience.\r\n

DESIRED OR PREFERRED QUALIFICATIONS

6 months’\r\nexperience in Salesforce CRM Enterprise Edition in a\r\ngovernment environment. \r\n6 months’\r\nexperience in recording payments, data entry of financial and reconciliation\r\ntransactions in Salesforce CRM Enterprise Edition\r\n6 months’\r\nexperience in supporting financial reporting\r\n6 months’\r\nexperience in customer service and using Microsoft Office 365, Word, Excel,\r\nPowerPoint, and Google SharePoint\r\n6 months’\r\nexperience in answering phones and directing calls on a multiple phone line\r\nusing Microsoft Teams\r\n

LIMITATIONS ON SELECTION

This recruitment is limited to current\r\npermanent and contractual employees of the State of Maryland.\r\n

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE. \r\n

SELECTION PROCESS

Applicants\r\nwho meet the minimum (and selective) qualifications will be included in further\r\nevaluation. The evaluation may be a rating of your application based on your\r\neducation, training, and experience as they relate to the requirements of the\r\nposition. Therefore, it is essential that you provide complete and\r\naccurate information on your application.��Successful candidates will\r\nbe ranked as Best Qualified, Better Qualified, or Qualified and placed on\r\nthe eligible (employment) list for at least one year.��The\r\nresulting certified eligible list for this recruitment may be used for similar\r\npositions in this or other State agencies.\r\nPlease\r\nreport on all related education, experience, dates, and hours of\r\nwork. Clearly indicate your college degree, transcript, and major on your\r\napplication, if applicable.�\r\nFor\r\neducation obtained outside of the U.S., you will be required to provide proof\r\nof the equivalent American education as determined by a foreign credential\r\nevaluation service. If you possess a degree obtained outside of the United\r\nStates, please submit a detailed, course-by-course evaluation report from one\r\nof the U.S. equivalences evaluating members identified at http://www.naces.org/members.html.� Any job offer will be contingent on the\r\ncandidate providing an official evaluation for equivalency by a foreign\r\ncredential evaluation service prior to starting employment (and may be\r\nrequested prior to interview).�\r\nComplete\r\napplications must be submitted by the closing date. Information submitted\r\nafter this date will not be added.� Incorrect application forms will not\r\nbe accepted. Resumes will not be accepted in lieu of a completed\r\napplication.\r\n

EXAMINATION PROCESS

The assessment may\r\nconsist of a rating of your education, training, and experience related to the\r\nrequirements of the position.�It is important that you provide complete\r\nand accurate information on your application.�Please report on all experience\r\nand education that is related to this position.\r\n

BARGAINING UNIT STATUS

B\r\n

BENEFITS

STATE OF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

The\r\nonline application process is�STRONGLY�preferred. If you are\r\nunable to apply online, you may mail a paper application to:�Maryland\r\nDepartment of Agriculture, Human Resource Office - Room 304, 50 Harry S. Truman\r\nParkway, Annapolis, MD� 21401. All paper applications must be received by\r\n4:30 PM on the closing date, no exceptions.� (Postmarks not accepted.)\r\nResumes will NOT be accepted in lieu of completing the online or paper\r\napplication.\r\nIt is important that all experiences be\r\nfully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND\r\nACCURATELY may cause the candidate to be rejected.\r\nPLEASE\r\nFILL OUT THE APPLICATION COMPLETELY.\r\n➢�The application is part of the examination process. Your\r\nanswers will determine�your eligibility to participate in the next phase\r\nof the selection process.\r\n➢�Clearly describe your qualifications in detail. Credit\r\ncannot be given for education, training, experience, knowledge, skills, and\r\nabilities that you fail to indicate.\r\n➢�Do not leave any answer spaces blank; if a question does not\r\napply, write 'N/A'.\r\n➢�Although you may attach a resume to further describe your\r\nqualification, it does not substitute for completing the application form. An\r\nincomplete application form may result in disqualification. Do NOT write\r\n'see resume' in your work history or responses to supplemental\r\nquestions.\r\n➢�Failure to comply with these instructions may result in\r\ndisqualification.\r\n➢�Read the Job Announcement carefully for specific filing\r\ninstructions, supplemental questions, and final filing dates.�\r\nIf\r\nyou are submitting additional information, such as diplomas or transcripts, the\r\npreferred method is to upload them online with your application.� If you\r\nare unable to upload, you may mail, hand-deliver or fax (HR Fax #\r\n443-602-9831).\r\nFor\r\nquestions concerning this recruitment, please contact: Stacey Summers\r\n410-841-5842 or�mda.humanresources@maryland.gov.� TTY Users: call via\r\nMaryland Relay.\r\nAs\r\nan equal opportunity employer, Maryland is committed to recruiting, retaining,\r\nand promoting employees who are reflective of the State’s diversity. People\r\nwith disabilities and bilingual candidates are encouraged to apply.�We\r\nthank our Veterans for their service to our country.\r\n