Central Office Clerk

POSITION RESPONSIBILITIES/ACCOUNTABILITIES:

• Maintain and update filing and database systems.
• Print and/or sort all customer documents including invoices, statements and other time sensitive materials accurately to ensure timely delivery.
• Print the receiving schedule and create purchase orders when needed.
• Utilize dock scheduler program along with operational knowledge to schedule receiving appointments to maintain efficient inbound processes.
• Communicate with customers, employees, and other individuals to answer questions.
• Support warehouse operations through ensuring all necessary equipment and supplies are available and accounted for as needed.
• Identify deficiencies with adherence to warehouse employee job methods that affect office procedures. Bring these to the attention of the employees involved where appropriate and report to supervision.
• Interact with warehouse personnel as needed to help with their assigned duties.
• Ensure accurate data entry and processing to support various warehouse processes.
• Operate office machines, such as: photocopiers and scanners, fax machines, voice mail systems, and computers.
• Fulfill batch orders by separating order stickers by order number and placing them in batches for the order selectors.
• Performs other duties as assigned or required.

ESSENTIAL SKILLS & EXPERIENCE:            

• High school diploma or equivalent.
• Knowledge of MS Office applications to include Word, Outlook and Excel.
• Effective communication and interpersonal skills.
• Attentive to detail and strong organizational skills.
• Ability to work in a fast-paced environment which requires the ability to multi-task as well as prioritize assignments based on operation needs.
• Ability to work early A.M. shifts, nights, weekends and holidays as required.
• Strong attention to detail and organizational skills.
• Ability to work early A.M. shifts, nights, weekends and holidays as required. 
• Ability to develop knowledge of warehouse operations, systems and procedures as needed to meet position accountabilities.
• Ability to use sound reasoning and ascertain all relevant information to support decision making.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Work is performed in a warehouse environment.
• Ability to stand for long periods of time on concrete floor.
• Ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
• Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, and loud noises.
• No or very limited physical effort required.
• No or very limited exposure to physical risk.