OFFICE CLERK II-Snow Hill

Introduction

As a State agency, the Maryland Office of the Public Defender (MOPD) is an affirmative action and equal opportunity employer. MOPD is committed to the full inclusion of all qualified individuals without regard to race, color, religion, sex, physical or mental disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information.\r\n\r\n\r\nAll applicants must be able to communicate with clients and visitors and possess the ability to complete tasks in a fast-paced work environment. MOPD is further committed to providing equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities by modifying or adjusting the job application process or the job or work environment to make reasonable accommodations to the known applicant or employee to enable the applicant or employee be considered for the position they desire; to perform the essential functions of the position in question; or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation imposes an undue hardship. Applicants must be able to operate a computer and other office equipment. Applicants must have access to a motor vehicle or be able to navigate public transportation. If a reasonable accommodation is needed, please contact Tawanda Jackson, Human Resources Supervisor, 410-767-8503� tawandal.jackson@maryland.gov.\r\n\r\n\r\nThe Office of the Public Defender is seeking a detailed oriented applicant with excellent communication skills and experience working with the public to fill the full-time Office Clerk II position available in our Snow Hill, Maryland office of the� Public Defender Office. The Office Clerk II will answer phones, take messages, greet clients, direct and provide information about the Office of the Public Defender services to clients. Data entry of case information, opening and sorting mail and filing will also be required in the position.\r\n

GRADE

ASTD7

LOCATION OF POSITION

101 W Green St, Snow Hill, MD 21863\r\n

Main Purpose of Job

An Office Clerk II is the full performance level of work performing clerical duties typically found in office settings, such as filing, photocopying, scanning, posting data, stamping and sorting mail, directing telephone calls and greeting high volume of visitors and clientele. Back up to intake. Employees in this classification do not supervise.\r\n

MINIMUM QUALIFICATIONS

Education:�� Completion of the eighth grade.\r\nExperience: One year experience performing clerical duties in an office environment.�\r\nNotes: �\r\n1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.\r\n2. Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for six months of the required experience. \r\n3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience. \r\n4.�Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience. \r\n

DESIRED OR PREFERRED QUALIFICATIONS

Preferred Qualifications:\r\n* High School or GED.\r\n* Experience using Microsoft Office Suite Software.�\r\n*�Data Entry experience.\r\n* Experience handling multiple tasks in a fast-paced environment.\r\n* Excellent communications skills and experience working with the public.\r\n

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE. \r\n

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.� All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.\r\n

EXAMINATION PROCESS

The examination will consist of a rating of your education, training and experience related to the requirements of the position.� You may be required to complete a qualifications supplement, or the rating may be based on your application.� Therefore, it is important that you provide complete and accurate information on your application.� Report all experience and education that is related to this position.\r\n

BENEFITS

STATE OF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

\r\nOnline Applications Preferred. �Please fax all paper applications and questionnaires to (410) 333-2260.\r\nInquiries regarding applications and submitting paper applications can be directed to: Office of the Public Defender, Human Resources Division, 6 Saint Paul Street, Suite 1304, Baltimore, MD 21202; or by calling (410) 767-8500, toll free: 877-430-5187; TTY users call Maryland Relay Service 800-735-2258.� Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.\r\nA paper copy of the MD State application form and questionnaire can be downloaded from the link below.\r\nAs an Equal Opportunity Employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.� We thank our Veterans for their service to our country.\r\n\r\n