OFFICE SECRETARY I

Introduction

\r\n\r\n�\r\nWhen you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.\r\n\r\n�\r\nWe aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.�\r\n

GRADE

ASTD8\r\n

LOCATION OF POSITION

Anne Arundel County Department of Social Services�\r\nDirectors Office\r\n80 West Street�\r\nAnnapolis, MD 21401\r\n

Main Purpose of Job

Provide overall supportive services for operation of the Directors Office. Requires performance of a variety of complex clerical and administrative duties.\r\n

POSITION DUTIES

\r\n Deliver administrative assistance to the Director and Directors Assistant; Provide quality customer service to all customers (internal and external) when interacting in person, by telephone or in writing according to established guidelines that meets or exceeds the standards set by the Department;�Assisting with Agency Inbox.�\r\n Assist with preparing and maintaining business calendars to include those of the Director, their Assistant, and other executive staff; Handles confidential information in general duties.�\r\n Manage responsibilities related to state vehicles, including coordinating and maintaining daily and monthly vehicle sign-up schedules.\r\n\r\n

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.\r\nEducation: Graduation from an accredited high school or possession of a high school equivalency certificate.\r\nExperience: One year performing secretarial or clerical work involving typing duties. \r\nNotes: \r\n1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education. \r\n2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience.\r\n3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services Specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.\r\n

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants�who possess the following preferred qualification(s).�Include clear and specific information on your application regarding�your qualifications.\r\n\r\n\r\n\r\n\r\n\r\n One year of experience managing a business calendar and/or\r\n scheduling.\r\n One year of experience in customer service responding to\r\n customer inquires.\r\n Six months of experience in handling confidential\r\n information.\r\n\r\n\r\n\r\n

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a�keyboard of�a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.\r\n\r\n

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.�\r\n\r\n\r\nIf you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.\r\n

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire.� The supplemental questionnaire may be used as part of the rating process.� Therefore, it is important that you provide complete and accurate information on your application.\r\n\r\n\r\nFor education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.\r\n

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS\r\n\r\n\r\n•\tPersonal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).�\r\n•\tAnnual Leave – ten (10) days of accumulated annual leave per year.\r\n•\tSick Leave – fifteen (15) days of accumulated sick leave per year.\r\n•\tParental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.\r\n•\tHolidays – State employees also celebrate at least twelve (12) holiday per year.\r\n•\tPension – State employees earn credits towards a retirement pension.\r\n•\tPositions may be eligible for telework.\r\n\r\n\r\n

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Trelia Gunter, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Suite 1100, Baltimore, MD 21201.\r\n\r\n\r\nOr email trelia.gunter@maryland.gov.; voice 410-767-7416.\r\n\r\n\r\nAll mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application.�\r\n\r\n\r\nIf additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to trelia.gunter@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.�\r\n\r\n\r\nTTY Users: call via Maryland Relay.\r\n�\r\nIf you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.�\r\n\r\n\r\nAs an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.\r\n