Megaport3h ago

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Operations Engineer

Bulgaria·SofiaFull-time - Permanentmid

OtherOperations Engineer

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Quick Summary

Overview

About Megaport We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud,

Technical Tools

OtherOperations Engineer

About Megaport

We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

Our Team Culture

We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.

We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

Reporting to the NOC Manager, this role will be responsible for ensuring maximum uptime of the production network by monitoring and ensuring timely incident resolution. The role and the team provide escalation support for the Customer Support team by resolving escalated incidents. The team also ensures that planned changes are compliant and executed to meet the agreed-upon service provision dates. The team occasionally supports customers directly. The support scope includes resolving technical and non-technical issues.

The successful candidate will work closely with global staff, exposing you to the challenges involved in rapidly building a global network. This is a great opportunity for career growth and development and to gain exposure working in a leading global Network-as-a-Service environment.

Working day is 10 hours, between 08:00 - 18:00

You will be scheduled to work on weekend and public holiday shifts in a rotating cycle.

Subject to the internal policies of Megaport, which may be updated from time to time:

Hybrid work model

Annual 5% performance-based incentive bonus in addition to base salary

Statutory offering and competitive package included

Birthday Leave – take a paid day off to celebrate

Generous training allowance + 5 days paid study leave annually

A motivated team combining industry experts and emerging talent

Recognition programs – including Legend and Kudos Awards

Health & wellness programs and mental well-being support

Clear opportunities for career progression

If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

Location & Eligibility

Where is the job

Sofia, Bulgaria

Hybrid — some on-site time required

Who can apply

Listing Details

Posted: July 16, 2026
First seen: July 16, 2026
Last seen: July 16, 2026

Posting Health

Days active: 0
Repost count: 0
Trust Level: 70%
Scored at: July 16, 2026

Signal breakdown

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Apply for this position

Megaport

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Megaport is revolutionizing global connectivity through a cutting-edge Software Defined Networking (SDN) platform that empowers businesses to connect easily and efficiently.

Employees

350

Founded

2013

Domain

Jobs

External application · ~5 min on Megaport's site

Please let Megaport know you found this job on Jobera.