Telesales & Retention Executive

Are you passionate about customer service and retention, and eager to learn new products and services? We are currently recruiting a full-time, customer focused individual to join our dynamic team as a Telesales and Retention Executive. 

In this role, you will manage sales and retention activities by engaging customers through outbound and inbound calls, identifying their needs, promoting suitable products and services, and supporting customers who request terminations by offering effective retention solutions and ensuring issues are resolved or escalated appropriately.