Internship - IT Support

PRIMARY RESPONSIBILITIES:

• Repair and configure hardware and peripheral components such as printers, monitors, keyboards, battery backups
• Repair and perform maintenance on company owned computers and peripherals
• Perform generic and basic tests on connectivity and application launches
• Repair and troubleshoot tablets of various models and sizes
• Recommend or perform remedial actions to correct problems and documents issues
• Enter commands and observe system functions to verify correct system operation
• Use an electronic system to document work in progress, completed work and other necessary tracking information; submit information on a timely basis to department management
• Follow established company policies regarding safekeeping and security of equipment under repair