IS Quality Assurance Engineer

The QA Engineer II is a mid-level Quality Engineering role responsible for designing, developing, executing, and maintaining manual, automated, API, and performance testing strategies, solutions, and practices while mentoring QA Engineer I team members. This position partners closely with developers, business analysts, and QA leadership to improve software quality through automation, modern quality engineering practices, and continuous improvement.

 Quality Engineering, Automation, & Performance

• →Design, develop, execute, and maintain automated test suites using modern automation frameworks such as Playwright.
• →Participate in code reviews, source control best practices, and CI/CD pipeline improvements to support automated testing.
• →Integrate automated testing into CI/CD pipelines to improve release quality and deployment confidence.
• →Design, develop, execute, and analyze automated performance and load tests to validate application stability, scalability, and reliability.
• →Contribute to quality engineering strategy, automation architecture, framework design, and AI-assisted testing initiatives.
• →Leverage AI-assisted development tools to improve automation productivity, test generation, and quality engineering efficiency.
• →Review automated tests, mentor QA Engineer I team members, and promote quality engineering best practices.
• →Coordinate complex testing efforts while providing clear communication of test plans, progress, risks, and results to development teams and stakeholders.

Functional, API & Manual Testing

• →Lead the planning, design, and execution of manual, functional, integration, API, regression, and exploratory testing activities.
• →Perform test case and test plan reviews to ensure appropriate coverage, quality, and traceability.
• →Create, manage, and track software defects, ensuring clear documentation, prioritization, and timely resolution.
• →Support test environments, backend validation, and test data management to improve testing efficiency and quality.

Technical Leadership & Continuous Improvement

• →Mentor QA Engineer I team members and provide technical guidance on automation, testing strategy, and quality engineering best practices.
• →Collaborate with Development, Product, and QA leadership to improve testing processes and support shift-left quality initiatives.
• →Evaluate and recommend improvements to automation frameworks, tools, and quality engineering methodologies.
• →Contribute to process improvement, modernization initiatives, and continuous improvement efforts that increase quality, efficiency, and automation coverage.
• →Perform other duties as assigned by QA management.

• Bachelor's or Associate's degree in Computer Science, MIS, or a related field, or equivalent experience in software testing or quality assurance.
• 3+ years of hands-on experience in software testing with progressively increasing responsibility.
• 3+ years of experience with JavaScript, TypeScript, or a similar programming language.
• 3+ years of experience developing and maintaining automated test frameworks using Playwright or similar modern automation frameworks.
• Experience using Playwright MCP/CLI or AI-assisted development tools (e.g., Codex, GitHub Copilot, or similar) to improve automation productivity.
• Strong knowledge of test planning, execution, and documentation across functional, regression, integration, API, and performance testing.
• Strong understanding of APIs, web services, backend validation, and service-level testing strategies.
• Strong SQL skills for data validation and test data setup, with experience using one or more relational databases such as Microsoft SQL Server, PostgreSQL, MySQL, Oracle, or Progress.
• Experience with Git source control and CI/CD platforms (Azure DevOps, GitHub Actions, Jenkins, or similar) to support automated testing.
• Experience with automated performance testing tools such as NeoLoad, BlazeMeter, JMeter, or similar platforms.
• Experience working within Agile and/or DevOps delivery environments.
• Experience with Tricentis Tosca, QF-Test, or similar commercial automation tools is preferred.
• Excellent analytical, problem-solving, written, and verbal communication skills.
• Demonstrated ability to mentor, coach, and provide technical guidance to junior QA team members.
• Must work within designated business hours and be available for occasional overtime or weekend work as needed.