Team Lead, Settlements

Canada·TorontoPermanent (Non-Union)lead

OtherTeam Lead

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Overview

About Metergy Solutions Inc. (“Metergy”) Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record.

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OtherTeam Lead

About Metergy Solutions Inc. (“Metergy”)

Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.

As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing.

Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.

Our Mission

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.

Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.

Metergy office location is in Markham but will be moving to North York in Fall 2026!

As the Team Lead, you will play a key role in overseeing the day‑to‑day operations of the Settlements team, ensuring the accurate and timely processing of settlement activities. In this role, you will provide leadership, coaching, and operational guidance to team members while driving continuous improvement, operational efficiency, and risk mitigation.

You will act as a key point of escalation, collaborating with internal and external stakeholders to resolve issues, support strategic initiatives, and maintain strong operational controls. The ideal candidate will possess strong leadership skills, the ability to thrive in a fast‑paced, deadline‑driven environment with strong attention to detail and good judgment. They will demonstrate excellent communication, collaboration, and problem‑solving abilities, along with a proactive mindset focused on continuous improvement, operational excellence, and effective risk management.

Leadership & Team Support: Lead, coach, and support settlement analysts, and assign daily tasks and ensure deadlines and service levels are met.
Settlements Operations: Oversee settlement processing, reconciliations, and exception handling, review and approve settlement transactions, and keep procedures and documentation up to date.
Risk & Controls: Identify and address operational risks, resolve discrepancies and settlement issue, support audits, reviews, and control testing.
Cross-Functional Collaboration: Work closely with Billing, Finance, Revenue Assurance, Sales and Customer Success to support smooth operations.
Process Improvement & Analytics: Identify opportunities to streamline and automate settlement workflows, reconciliations, and reporting while contributing to process standardization and knowledge continuity.

Post‑secondary education in Finance, Business, Accounting, or related fields.
Two (2) – Five (5) years' experience in settlements or financial operations, ideally with exposure to utilities, energy markets, or other regulated industries.
Prior leadership, coaching, or mentorship experience preferred.
Strong understanding of settlement workflows and controls.
Good communication, analytical, and organizational skills; high attention to detail and ability to prioritize in a deadline-driven environment.
Experience with data analytics/visualization (e.g., VBA, Power BI, Power Query); comfort working with large datasets and improving data quality.