Central Leasing Administrator - any region

United States·San Diegomid

OtherAdministrator

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Quick Summary

Key Responsibilities

Screens calls thru Elise AI or the CRM for prospective residents,

Requirements Summary

Excellent professional Excels in customer service Ability to plan, organize,

Technical Tools

OtherAdministrator

With over 30 years of experience in the acquisition, development, rehabilitation, and management of apartment communities across the Western United States, we are a trusted partner in the property management industry. At MG Properties, we focus on enriching lives – physically in our community buildings, philanthropically through giving back to our local communities, and through development and growth of our employees.

The Central Leasing Administrator position is a sales position. Responsible for selling apartment home leases to prospective renters with highest and best sales techniques and skills according to MG Properties policies and procedures. Also responsible for providing an exceptional customer experience to residents and potential residents. Utilizes professional sales and marketing techniques and solid customer service skills to maintain high occupancy at the community.

This position will be based out of an approved property in any region. It is a 5 days per week in office position.

Responsibilities

~1 min read

→Screens calls thru Elise AI or the CRM for prospective residents, residents and Vendors timely and in a friendly manner
→Qualifies applicants for apartments thoroughly and timely
→Highly effective phone skills resulting in successful lead generation.
→Maintains thorough and up-to-date prospect lists
→Accurately entering rental data
→Prepares leases for and oversees the signing of leases by new applicants
→Assists in completion of monthly administrative tasks and ensures property’s paperwork is organized and complete; including, but not limited to: processing lease applications and move in lease files.
→Interacts with prospective residents in a professional manner handle complaints, and transfer resident and vendor calls to correct departments as needed.
→Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multi-family housing.
→Performs other duties as assigned by the SVP/Central Service Manager.

Requirements

~1 min read

Excellent professional
Excels in customer service
Ability to plan, organize, and prioritize
Ability to effectively utilize the various software systems
Punctual and reliable
Ability to remain calm and solution oriented in fast paced environment
Strong verbal and written English communication skills. Must effectively convey ideas, images, and goals to a diverse group of personalities.