Mindtickle28d ago

Senior Solutions Architect (NAMER)

PuneFull-Timesenior

EngineeringCustomer SupportSolutions ArchitectSoftware Engineering

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Quick Summary

Requirements Summary

Own technical delivery, including scoping, estimates, risk management, documentation, and adherence to architectural and security standards; contribute to SOWs and RFP/RFI responses.

Technical Tools

EngineeringCustomer SupportSolutions ArchitectSoftware Engineering

Who we are

Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product.

Our commitment to innovation has also earned us the "AI-based Sales Solution of the Year" award in the 8th annual AI Breakthrough Awards program (PR Newswire), and a Gold Stevie Award for Sales and Customer Service (Mindtickle)- recognition of our dedication to both product excellence and outstanding customer support.

As a Senior Solutions Architect (SSA) in Tech Solutions, you will serve as the technical and consultative leader for complex, enterprise-grade Mindtickle implementations. This role blends deep technical expertise, strong business acumen, and customer-centric consulting. You will partner with customers, Sales, Product, Engineering, and Professional Services to design scalable, secure, and outcome-driven solutions that deliver measurable business value.

You are not only responsible for how the solution is built, but why it is built that way—balancing speed, scalability, security, and long-term maintainability.

Solution Architecture & Delivery: Own end-to-end architecture for complex enterprise implementations, from technical discovery and design through production deployment, including custom and non-standard use cases.
Consultative Customer Advisory: Lead deep technical discovery with IT, Security, Ops, and executive stakeholders; translate business objectives into scalable, secure solutions and clearly articulate trade-offs and impact.
Integrations, Data & Analytics: Design and govern integrations using APIs, SSO, and iPaaS tools; define data models and enable advanced reporting and analytics while ensuring data integrity and security.
Product & Engineering Partnership: Act as the technical bridge between customers and Product/Engineering, translating gaps into clear requirements and providing field-driven feedback on platform scalability and extensibility.
Delivery Ownership & Governance: Own technical delivery, including scoping, estimates, risk management, documentation, and adherence to architectural and security standards; contribute to SOWs and RFP/RFI responses.
Mentorship & Scale: Mentor Solution Architects and Consultants, contribute to reference architectures and reusable assets, and elevate solutioning standards across the organization.

8–10+ years of experience in Solutions Architecture, Technical Consulting, or Enterprise SaaS implementations.
Experience working with mid-to-large enterprise customers in complex, multi-system environments.
Bachelor’s or Master’s degree in Engineering, Computer Science, or a related technical field.

Strong hands-on experience with REST APIs, webhooks, SSO (SAML/OAuth), and authentication frameworks.
Experience with iPaaS / ETL tools such as Workato, Mulesoft, Boomi, Jitterbit, or similar.
Proficiency in SQL and data modeling; experience with relational databases (PostgreSQL, MySQL, SQL Server).
Experience with BI and analytics tools such as Power BI, Tableau, or equivalent.
Working knowledge of scripting languages such as Python or Node.js for automation and data processing.
Familiarity with cloud platforms (AWS, GCP, or Azure) and enterprise security concepts.

Experience working across global time zones and with distributed teams.
Ability to balance speed of execution with long-term scalability and governance.
Passion for building elegant solutions that deliver measurable business impact.