Collections Analyst

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Due to business and compliance requirements, this position is open only to candidates residing in MEXICO. Applications from candidates located outside this region will not be reviewed.

We are seeking a competent and motivated Collection Analyst who will be responsible for contacting clients and collecting outstanding payments. The Collection Analyst should exhibit professionalism and trustworthiness, possessing excellent communication and negotiation skills, as well as the ability to work independently or as part of a team.

• →Bachelor’s degree in finance, Accounting, or a related field.
• →Proven experience as a Collections Analyst.
• →Very strong attention to detail and high accuracy in collections & billing processes.
• →Excellent communication and interpersonal skills, including fluency in written & spoken English.
• →Proficient in Salesforce Billing, NetSuite, and Microsoft Office.
• →Knowledge of accounting principles, collection, and billing regulations.
• →Problem-solving skills.
• →Comfortable working with targets.

• A degree in finance, accounting, or a business-related discipline, such as an associate or bachelor’s degree, is preferred.  
• 3 years in collections, customer service, or accounting.
• Basic accounting principles
• Negotiation and conflict resolution
• Proficiency in Excel required
• Proficiency in NetSuite and Salesforce Billing preferred
• Strong communication, both written and verbal, negotiation, problem-solving skills