Flight Operations Coordinator

United States·Phoenixmid

Hospitality & TourismFlight Operations Coordinator

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Overview

JOB SUMMARYCSI Aviation is looking for Flight Operations Coordinators who will support field offices in optimizing operational workflows related to transportation processing and flight logistics.

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Hospitality & TourismFlight Operations Coordinator

JOB SUMMARY
CSI Aviation is looking for Flight Operations Coordinators who will support field offices in optimizing operational workflows related to transportation processing and flight logistics. This role focuses on identifying individuals requiring transportation and coordinating their placement on scheduled flights. The position plays a critical role in improving efficiency, ensuring compliance and enhancing interoffice coordination. Work is performed in a fast-paced, high-visibility, high-stress environment where priorities may shift quickly. The position requires the ability to remain focused, assess situations, make sound decisions, manage competing priorities and perform at a high level under pressure while representing the organization in a professional manner.

ESSENTIAL TASKS/FUNCTIONS:
Operational Support & Process Improvement

Assist field offices in streamlining systems and workflows related to transportation and flight logistics
Identify inefficiencies and recommend improvements to enhance operational effectiveness

Identification & Verification

Review records to identify individuals needing transportation
Verifying all documentation meets requirements

Flight Manifest Coordination

Coordinate the scheduling and manifesting of individuals onto scheduled flights
Collaborate with transportation and logistics teams to ensure accurate and timely placement

Data Management & Tracking

Maintain accurate records of mission status and flight assignments
Utilize internal systems to track and report operational metrics

Compliance & Policy Adherence

Ensure all actions comply with federal regulations, agency policies, and legal requirements
Support audit readiness and documentation standards

Interoffice Communication

Serve as a liaison between field offices, transportation units, and headquarters
Provide updates, resolve discrepancies, and ensure alignment across teams

JOB REQUIREMENTS
Special Requirements:
This position supports specialized law enforcement operations and has stringent employment pre-qualifications.

Must be US Citizen, currently live in the United States, and have lived within the United States for 3 of the past 5 years (the only exception is for military or US federal duty performed outside the US).
Must be able to verify the employee identity and pass a detailed Federal Background Check tailored to law enforcement considerations.
Will be required to sign a Non-Disclosure Agreement.

Minimum Requirements:
Education:

Bachelor’s degree in Criminal Justice, Public Administration, Homeland Security, Business Administration, or a related field; or equivalent combination of education and relevant experience

Experience:

Experience managing data in mission tracking systems or databases with a high level of accuracy and attention to detail
Ability to coordinate multiple priorities in a fast-paced, deadline-driven environment
Strong written and verbal communication skills, including the ability to coordinate across multiple offices and stakeholders
Experience in operations coordination, mission management, logistics, or a related administrative/analytical role
Experience using analytical skills with the ability to review records, verify legal documentation, and identify discrepancies

Computer Skills:

Proficiency in Microsoft Office Suite (Excel, Word, Outlook), including data tracking and reporting

Core Skills & Abilities

Strong organizational and time management skills
Ability to analyze complex situations and make timely decisions
High attention to detail with a focus on accuracy and compliance
Effective written and verbal communication skills
Ability to manage multiple tasks simultaneously in a high-pressure environment
Strong problem-solving and critical thinking abilities

Preferred Qualifications:

Experience supporting transportation logistics
Familiarity with federal regulations, compliance standards, and audit requirements
Experience working in law enforcement, government, or regulatory environment
Knowledge of internal government databases
Ability to analyze operational workflows and recommend process improvements
Experience preparing reports, metrics, and performance summaries for leadership

CSI Aviation, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.