Student Walk Home Attendant Team (SWHAT) - Dispatcher(s)

***** Resume is not required - Please DO NOT apply by clicking Apply to this Job*****

***follow this link to apply: Here 

This posting will close on Sunday, June 28 at 11:59 pm.

The Student Walk Home Attendant Team (SWHAT) is a volunteer service within the McMaster Students Union that will walk or bus with users during the evening hours, 7 days a week.

The SWHAT Dispatcher is responsible for providing prompt service to all requests for accompaniment and be responsible for all equipment on their shift. 

Knowledge, Skills and Abilities

• Knowledge of the fundamentals of SWHAT operations 
• Skills in verbal communication is required in dealing with requests 
• Organization and time management skills 
• Skills to work independently, skills to motivate, and manage others 
• Teamwork 
• Punctual 

Effort & Responsibility

• Responsible for designating Walkers to go on requested walks, and maintaining office while on shift 
• Exercise judgment in unexpected or emergency situations when on shift 
• Responsible for maintaining an appropriate and positive image of the MSU 

Working Conditions

• Late evenings 
• Working conditions vary 
• Duties can be performed in the SWHAT office, on shift

Training and Experience

• Participation in SWHAT Dispatcher training 
• Knowledge of Word, Excel, and email an asset 

Equipment

• Telephone and voicemail box 
• Radio 
• Flashlight

For a full list of duties and responsibilities, please download the full job description

***** Resume is not required - Please DO NOT apply by clicking Apply to this Job*****

***follow this link to apply: Here 

We thank all applicants for their interest and effort in applying for the position, and advise that only those candidates selected for interviews will be contacted.

The McMaster Students Union (MSU) is strongly committed to employment equity within its community and to recruiting a diverse staff. The MSU encourages applications from all qualified candidates including women, persons with disabilities, First Nations, Métis and Inuit persons, members of racialized communities and 2SLGBTQIA-identified persons. If you require any form of accommodation throughout the recruitment and selection process, please contact the Director of Human Resources by email at hr@msu.mcmaster.ca. Please note that the MSU is an independently incorporated students’ union operating within the McMaster University community; this is not a McMaster University position.