Principal Site Reliability Engineer (CI/CD & Kubernetes)

The Principal Engineer, Infrastructure Engineering position partners with business and technical stakeholders to lead infrastructure design and integrations. This individual in this position has a proven track record of driving continuous improvement in all facets of NLG infrastructure ecosystems. This position will lead infrastructure teams in the delivery of the infrastructure technologies and services. Effective ability to communicate, a positive attitude, and a proven track record of serving in a technical leadership role are key qualifications.

This role is a senior technical leadership position and member of the National Life Group IT Shared Services team. You will represent the infrastructure team in project initiatives, architecture design, and be a champion of operational excellence while collaborating across a vibrant technical community. We’re looking for an inquisitive individual with a passion for continuous learning, attention to detail, and a drive to follow-through. This role can be located in Dallas (Addison), TX; Montpelier, VT

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

Infrastructure Delivery

• →You will lead development and enhancement of CICD, SRE and APM tools.
• →You will drive implementation of the technology direction, vision, and strategy and adoption.
• →You will lead delivery as a subject matter expert in pipeline configurations, code repositories management and related controls.
• →You will help lead incident resolution and resolution of business issues.
• →You possess the ability to communicate effectively with an appropriate level of detail to all levels within the company
• →You will lead identifying and managing capacity, performance, and risk
• →You will adhere to and promote firm Change Management, Problem Management policies and are familiar with ITIL or other formalized IT operations foundations

Infrastructure Architecture & Strategy

• →You will drive innovation and encourage others to remain current on emerging technologies and development trends
• →You will lead initiatives to improve overall system reliability, scalability, and maintainability.
• →You collaborate with development and operations teams to ensure seamless integration of APM and CI/CD processes.
• →You will need to communicate effectively with stakeholders, including developers, QA engineers, and project managers.

• Bachelor’s degree, preferred in Computer Science; or relevant work experience.
• 8+ years of hands-on infrastructure experience with at least 4 years in a technical team leadership role.
• 4+ years of hands-on experience and knowledge working with Application performance tools, CI/CD pipelines and source code management.
• Strong hands-on experience with Kubernetes and CI/CD pipelines
• Demonstrated ability to lead in a highly matrixed, heavily outsourced organization through a combination of influence, partnership, and authority.
• Ability and interest in mentoring technical staff and raising collective technical competencies.
• Ability to manage change and cope with complex and ambiguous situations.
• Broad engineering awareness of the following technical domains and expert technical

Expertise in at least two of the following areas –

• Swagger Hub, SonarQube, Jfrog or similar tools
• Code Repository Management (GIT)
• Monitoring & Instrumentation Tools (New Relic, Azure Monitor or other tools)
• Proficiency in scripting and automation (Java, Python etc.).
• Pipeline Technologies (CI/CD, Jenkins, GitHub Actions, etc.)
• Various upcoming AI technologies around development and application performance.