National Client Success Manager (Remote - US)

 

We are a leader in specialty healthcare technology solutions.

 

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

 

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

 

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.

The National Client Success Manager serves as the primary relationship manager between our top National accounts and our internal stakeholders. This role is focused on client loyalty and long-term relationship building. There is a high degree of collaboration and negotiation required among internal departments to build and maintain a successful relationship among top accounts.
We are looking for a Senior CSM who is passionate about delivering value to accounts. You will be building deep relationships while driving engagement and realization of value with our platform. You must be goal oriented, proactive, and focused on having a strong understanding of our customers business objectives and the ability to identify and articulate how our solutions support achievement of their strategic goals.
All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other applicable regulations.

Remote work environment.

Frequent use of computers and software tools for communication, documentation, and reporting.

Occasional travel required for client meetings, industry events, or training sessions, not to exceed 15%.

Total Rewards: 
Generous annual bonus opportunity

401(k) with Employer Match

Flexible Time Off: take time off when you need it without worrying about available hours

11 paid holidays 

Your Day Your Way - Celebrate a day of cultural or social significance to you

Insurance: Choice of Medical, Dental, and Vision plans

Health Savings Account with employer match

Flexible Spending Account

100% Company-Paid Parental leave (After 6 months with the company)

100% Company-Paid Life Insurance and Short/Long Term Disability Insurance

Nextech Luminary Peer Recognition Program

Wellness Program including discounts on medical premiums

Employee Assistance Program with free counseling sessions available

Corporate Discounts on Retail, Travel, and Entertainment