Staff DevOps Engineer

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Location: This is an onsite role based at Nextiva’s Bengaluru office (Wilshire III by MFAR, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. 

• →Working in tandem with the Engineering team to identify and implement optimal cloud-based solutions for the company
• →Managing cloud environments in accordance with security guidelines
• →Educating teams on the implementation of new cloud-based initiatives and providing relevant training
• →Staying current with industry trends and making recommendations to help the company excel
• →Promoting and training best practices with software development teams

• Bachelor’s degree in computer science or related field or equivalent work experience
• 8+ years of software development or DevOps experience
• AWS/GCP Solutions Architect, Cloud Security, OpenStack Administrator and/or other cloud-related certification(s) required
• Expert level experience with cloud container technologies such as Docker, Kubernetes, GKE/ECS or related is required.
• CI/CD and related experience with Jenkins, Github, Nexus, or similar technologies is required.
• Experience implementing middleware technologies like Kafka, Redis, RabbitMQ and NGINX.
• Strong software engineering experience including client/server web development (HTML, JavaScript, Java), server administration, programming and automation.
• Working knowledge of relational and non-relational databases.
• Experience with application performance monitoring and logging tools like Datadog, Splunk, ELK.
• Strong awareness of networking and internet protocols including TCP/IP, DNS, SMTP, HTTP and distributed networks.
• Extensive experience with open-source technology, software development and system engineering.

• Ability to excel both individually and as a team player in a fast paced, self-directed, constantly evolving environment.
• Ability to focus on key priorities, plan, organize, schedule and execute on tasks and projects in an efficient and productive manner.
• Ability to scope out what is needed for each assignment or activity, identify and make use of people, resources and tools that can be leveraged.
• Excellent time management skills with the proven ability to prioritize, handle multiple tasks and work under tight deadlines while delivering high quality results.
• Demonstrate good judgment in solving problems, identifying problems in advance, and proposing solutions.
• Highly organized, detail oriented, adaptable and quick-thinking with a proactive approach, an enterprise focus, an understanding of shifting business needs and the ability to change priorities with ease.
• Excellent written and verbal communication skills with the ability to communicate knowledgeably and effectively.
• Ability to manage multiple channels of communication simultaneously such as phone, email, tickets and chat.

Our people do amazing things to help businesses solve their toughest challenges. Really, they do. We simplify the way businesses communicate, creating innovative and affordable solutions for businesses of all sizes. We acquired our first customer in 2008 and today thousands use our tools and platform. Talented team members around the globe embrace Amazing Service – this culture of Amazing Service extends to how we treat both our customers and one another. We are passionate about Nextiva’s unique culture and are looking for like-minded individuals that share our values and vision.

Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

• Medical 🩺 - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity.
• Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means.
  • Coverage Type - Employee Only
  • Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000
  • Free Cover Limit - 1.5 Crore
• Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays
• Financial Security💰 - Provident Fund & Gratuity
• Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱 - Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Beware of Recruitment Fraud: At Nextiva, we follow a merit-based hiring process and do not charge any fees or require a deposit at any stage.  We also do not authorize any third parties to collect payments or sensitive information on our behalf. 

All genuine communications from Nextiva originate from official email addresses ending in “@nextiva.com”.  Communications received from free email services (such as Gmail, Yahoo, or Hotmail) purporting to be from Nextiva should be treated as fraudulent.  If you are contacted by a third-party claiming to represent us, please verify their credentials by writing to talent@nextiva.com. 

We encourage candidates to stay vigilant and verify the authenticity of any communication claiming to be from Nextiva, including unsolicited calls, WhatsApp messages and Telegram communications. While we strive to maintain a secure hiring process, Nextiva is not responsible for any losses arising from fraudulent activities. If you believe that you have been a victim of recruitment fraud, please contact your law enforcement agencies immediately.

For genuine opportunities, please apply only through our official career sites: Nextiva Careers & Nextiva Jobs on LinkedIn.

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