Business Support & Administration Coordinator

Abbey View Residential Family Assessment Centre is an exciting new service developed by NurtureCare, an established provider with an excellent reputation for delivering compassionate, high-quality care and support.

We are looking for an organised, proactive and highly professional Business Support & Administration Coordinator to become part of our founding team.

This is an exciting opportunity to join a brand-new Residential Family Assessment Centre and play a key role in supporting the smooth day-to-day operation of the service. You will work closely with our Registered Manager and multidisciplinary team, ensuring that our administration, compliance and business functions operate efficiently so that our clinical and assessment staff can focus on achieving the very best outcomes for children and families.

If you enjoy working in a fast-paced environment, have excellent organisational skills and take pride in delivering exceptional administrative support, we would love to hear from you.

As the Business Support & Administration Coordinator, you will be the first point of contact for professionals, Local Authorities, families and visitors, providing a warm and professional welcome while ensuring the efficient administration of Abbey View.

You will coordinate referrals, maintain confidential records, organise meetings, support recruitment, monitor compliance requirements and provide comprehensive business support to the Registered Manager and wider team.

This is a varied and rewarding role where no two days are the same, offering the opportunity to make a real contribution to a service that is dedicated to improving the lives of children and families.

• →Manage enquiries, referrals and admissions.
• →Coordinate diaries, meetings and professional appointments.
• →Maintain accurate electronic records and filing systems.
• →Prepare reports, letters and professional correspondence.
• →Support recruitment, onboarding and HR administration.
• →Monitor mandatory training, DBS renewals and compliance records.
• →Assist with financial administration, purchase orders and invoices.
• →Liaise professionally with Local Authorities, commissioners and partner agencies.
• →Ensure all information is handled in accordance with GDPR and confidentiality requirements.
• →Support the Registered Manager with the day-to-day running of the service.

We're looking for someone who:

• Has previous administration experience in a busy office environment.
• Is highly organised with excellent attention to detail.
• Has outstanding communication and customer service skills.
• Is confident using Microsoft Office and electronic record systems.
• Can manage multiple priorities while maintaining accuracy.
• Is professional, approachable and able to maintain confidentiality.
• Shares our values of compassion, professionalism, integrity and respect.

• GCSE English and Maths (or equivalent).
• Business Administration qualification or equivalent experience.
• Previous administrative experience.
• Excellent IT skills, including Microsoft Office.
• Strong organisational and communication skills.

• Experience within health, social care or children's services.
• Experience supporting recruitment or HR administration.
• Experience using electronic care management or HR systems.
• Knowledge of GDPR and information governance.

To apply, please submit your up-to-date CV together with a covering letter outlining why you are interested in the role and how your experience meets the person specification.