Operations Analyst

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  Process and respond to incoming legal and regulatory requests, including preparation of response letters and direct communication with governmental bodies.
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  Serve as an operational point of contact for escalated cases requiring cross-functional coordination, ensuring timely and accurate resolution across internal teams.
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  Extract and monitor operational data on a regular basis using Datawind, translating outputs into structured reports and actionable insights for local management.
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  Identify workflow bottlenecks and build lightweight AI-assisted internal tools to reduce manual workload, presenting proposals to the team and supporting adoption.
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  Support the rollout of new procedures at the local level and act as a bridge between the local entity and global operations teams.

• Bachelor's degree in Business Administration, Economics, Finance, Law, Engineering, or a related field.
• Strong analytical skills and ability to manage multiple workstreams with high attention to detail.
• Hands-on experience with Datawind for operational data extraction and reporting.
• Basic coding proficiency and interest in AI API integration and workflow automation.
• Excellent written and verbal communication in both Turkish and English.
• Familiarity with Turkish regulatory processes and a genuine interest in the crypto and fintech space.
• A self-starter mindset: proactive, solutions-oriented, and comfortable with ambiguity.

• Experience with Claude Cowork or similar AI-assisted workflow tools.
• Knowledge of blockchain, digital assets, or analytic tools such as Elliptic.
• Experience working with cross-functional teams across different time zones.

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