Head of Payments · Stripe · Solidgate · US Subscription SaaS

Our client is a profitable and fast-growing B2C subscription SaaS company operating in the US market. The business is already generating 7-figure monthly revenue and is scaling aggressively with a lean, high-performance team.

The company works in a complex subscription billing environment where payments performance directly impacts revenue growth. They are now hiring their first dedicated Head of Payments to fully own and optimize the entire payments function.

• Direct impact on revenue through payment performance optimization

• Full ownership of the payments domain

• Lean, high-ownership environment with fast decision-making

• Strong performance-based bonus structure

• Opportunity to work on large-scale US subscription billing operations

This is a senior hands-on individual contributor role.

The company is NOT looking for:

• corporate banking profiles

• finance/accounting professionals

• strategy-only leaders

• people managers disconnected from execution

They are specifically looking for someone who personally operates and improves payment infrastructure in a high-volume subscription environment.

Current payment acceptance rate is 60%. The goal is to reach 90% through structured milestones. Chargeback ratio is currently at ~1.5% and under control.

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  Manage and optimize merchant accounts and payment processors

• →

  Improve payment acceptance/approval rates

• →

  Work with payment orchestration and routing logic

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  Monitor and reduce chargebacks, disputes, and payment-related risks

• →

  Leverage AI and automation tools to streamline payment operations — reducing manual work and scaling impact without growing the team

• →

  Collaborate with internal teams when billing issues affect funnel performance

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  Analyze payment performance and optimize recurring billing flows

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  Build strong relationships with PSPs/acquirers

Strong preference for candidates with experience in:

• B2C subscription SaaS

• mobile subscription products

• high-risk payments

• dating

• gambling/iGaming

• cybersecurity

• crypto

• aggressive consumer subscription businesses

• 5+ years in payments/payment operations

• Strong hands-on experience with:

  • payment orchestration

  • PSP management

  • merchant accounts

  • approval/acceptance optimization

  • recurring billing/subscription payments

  • chargebacks/risk management

• Deep understanding of US billing/acquiring ecosystem

• Experience with modern payment infrastructure such as Stripe, Solidgate, or similar platforms