Escrow Support Specialist - Pre-Closing

We’re looking for a detail-oriented Escrow Support Specialist to join our SOU Escrow team. In this role, you’ll be the behind-the-scenes engine that keeps our pre-closing process running smoothly — making sure the right documents are ordered, uploaded, and ready to go before we reach the finish line. If you’re someone who loves staying organized, communicates well, and thrives in a fast-moving environment, we’d love to meet you.

• →Ordering and uploading HOA, Payoff, and Utility documentation for escrow files
• →Reviewing preliminary fees and supporting documents prior to closing to make sure everything is current and complete
• →Keeping the escrow team in the loop by flagging important file-related documents as they come in
• →Reaching out to outside companies to collect the documentation we need
• →Participating in learning and development opportunities to keep growing your knowledge base
• →Supporting OSN Markets as needed
• →Pitching in on other related tasks as they come up

• Strong verbal and written communication skills — you can relay information clearly and professionally
• Comfort working under pressure in a time-sensitive environment
• Flexibility to shift your focus throughout the day depending on what the market needs
• Solid working knowledge of Microsoft Office products
• A genuine customer and client focus — you care about getting things right for the people you support
• Sharp attention to detail and strong multitasking abilities
• High School Diploma or GED required; Bachelor’s degree is a plus but not required