Community Navigator (Charleston, SC)

Ounce Community Navigators are critical members of the team, serving as the face of Ounce within the community. You will be working directly with residents, our housing & community partners, and our broader team to deliver better care & services within affordable housing. This a part-time role 

• Outreach & Engagement Specialist: You will proactively engage residents within affordable housing communities, building trust in Ounce's mission. You will find creative ways to engage residents, including door-to-door flyering, hosting community events, tabling, and phone-based outreach.
• Benefits Specialist & Service Coordinator: You will help residents by scheduling doctor’s appointments, helping them apply for benefits they may be eligible for (e.g., SNAP, TANF, LIHEAP), and acting as their health & wellness advocate. You can balance multiple responsibilities & tasks at once, make and track referrals within our technology platform, and follow through with residents promptly.
• Relationship Builder: As the face of Ounce within the community, you’ll build trust & respect with residents, convene & listen to residents, and identify their needs proactively. You’ll also work closely with community partners across the Dorchester area, ensuring our residents have access to high quality services and are treated with respect and empathy.

• Actively provide services to residents related to health, benefits, and financial needs, including follow-up and ongoing support as needed
• Accurately document all outreach, services provided, referrals, and resident interactions in the Ounce platform in a timely manner
• Build and maintain local partnerships that align with resident needs and support community programming
• Plan, coordinate, and host ongoing on-site programming and events, ensuring each property has consistent monthly engagement opportunities for residents
• Attend required team meetings, trainings, and check-ins, and participate fully as a member of the Ounce community team