Outreach22mo ago

Staff Software Engineer (Back-end, DevTooling) - Prague, Czechia

PragueFull-Timelead

EngineeringBackend EngineeringSoftware Engineer (Back

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Quick Summary

Overview

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence,

Technical Tools

EngineeringBackend EngineeringSoftware Engineer (Back

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About the Team

The DevTooling team is an internal-facing platform team dedicated to enabling the entire engineering organization to do better, faster, and safer software engineering, through the development of tooling, services, processes, documentation, or whatever else is helpful. This wide and intentionally vague charter encompasses a slew of evolving topics. We try to proactively get ahead and build the tooling, systems and training needed for all our engineering teams to be successful.

Primary areas of coverage:

▪Development environment tooling

▪Service development framework and libraries for CI/CD (continuous integration/continuous deployment)

▪Dev machine setup/configuration/automation

▪Defining and tracking operational excellence standards

▪GraphQL and Federated architecture knowledge is beneficial

The charter is wide, the opportunities for organizational impact are boundless, and we have your back to try new things and see if they stick and do, in fact, make everyone more efficient.

The Role

We are looking for a highly skilled and experienced Software Engineer to contribute as part of this backend team, help offer a great service and experience to their fellow colleagues in the other feature engineering teams. Here you are expected to have a real impact on the engineering platform, helping evolve our technology stack and build reusable components that help the other backend teams. You will have the opportunity to help build Outreach Prague and contribute to the Outreach brand success.

With the wide charter, you may find yourself spending a morning building a logging library, and the afternoon helping a team design an efficient way to run integration tests in a production-like environment. We spend our time alternating between helping our engineering customers with immediate issues and developing features with long-term impact - a great environment if you like quick wins mixed in with larger investments. The wide charter also means there are myriad opportunities to expand your knowledge and skills, both on the technical front and in product design.

If wide leeway to improve developer productivity and production reliability sounds exciting to you, come talk to us!

Location

While we are remote-friendly, we remain an "office-centric" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.

This is a full-time, permanent role, not eligible for contractors and for work from other countries.

Directly contributing to the vision, strategy and roadmap for the DevTooling

Driving excellence by providing quality code, performance, maintainability

Identifying common themes in upcoming projects and building common frameworks to help teams build them faster

Working with engineering teams to find out where we need to invest in more tooling

Triaging feedback and bugs from users

Engaging with the open-source community

Building reliable core service libraries so feature teams can focus on business logic

Experience working on CI/CD systems

Experience maintaining shared libraries, especially open-source libraries

Experience with container-based workflows and services, preferably in Kubernetes

Experience building production monitoring to track service and website health