Quick Summary
Area Service Manager Position based at Raipur responsible for service operations in assigned territory of Chhattisgarh As a Area Service Manager,
Area Service Manager Position based at Raipur responsible for service operations in assigned territory of Chhattisgarh
As a Area Service Manager, role & responsibilites would be to lead a team of Field Service Managers :
- Driving the acceleration of service business and growth for channel partners & BB.
- Ensuring the enhancement of NPS Index (CSI) thru customer delight parameters like repair TAT, RSA reach & recovery etc
- Providing support to uphold and maintain the Service Process Standards, Operating Procedures(SOP) at dealers
- Monitoring Service / Vehicle retention in accordance with established standards
- Engaging dealer manpower in skill level training through competence development initiatives
- Overseeing service and spare parts operations to drive growth and profitability at the dealership
- Providing assistance in organising Customer Support activities such as Mega Service Camps, Free Service Camps, Public Events and Customer Meets at the dealership
- Ensuring regular interaction with Key Account Management (KAM) customers and fleet owners
- Providing guidance & support for the implementation and utilization of digital portals
- Processing warranty & AMC claims / pre approvals
- Involving in vehicle diagnosis(Electrical & Mechanical) and coordinating with HQ teams for necessary support
Engineering degree / diploma with 10+ years of Commercial Vehicle Service Operations Experience
Location & Eligibility
Listing Details
- Posted
- June 18, 2026
- First seen
- June 18, 2026
- Last seen
- June 18, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 50%
- Scored at
- June 18, 2026
Signal breakdown
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