Orlando Hospitality Recruiter

POSITION SUMMARY

The Staffing Support position is to assist the Hospitality Staffing Manager to ensure excellent customer service for our company's biggest clients in the hospitality field.

ESSENTIAL FUNCTIONS

Placement activities

Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and temporary professionals currently on assignment to ensure both receive exceptional customer service; resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction; additional opportunities through contact with temporary professionals on assignment and client companies to grow our business and uncover job opportunities for our candidates.

Candidate recruitment and retention

This person will also be assisting with recruiting team members and new hire paperwork. That involves completing a new hire checklist and reviewing documents for accuracy and completion. This position also requires data entry of new hire packets into team member databases, performing background checks, performing drug tests and assisting in hiring sessions. The position will also be phone screening applicants and conducting initial interviews with potential candidates.

HR responsibilities

The position will include interviewing for harassment, discrimination, team members work injury report, team members HR issues and provide the information to management for review. It will require working at or visiting client locations to do site visits, team member meals, team member parties, site specific recruiting, interviews, client meetings and team member training.

Other daily and weekly responsibilities

Answer and direct incoming calls, and making outbound calls to team members.

Answering team members related questions.

Scheduling team members interviews.

Calling team members to confirm their schedules.

Scheduling team members to report to client locations and additional clerical duties as assigned.

Issue uniform items to team members needed for their job or during check-ins.

Find replacements for call-outs and no call/no shows.

Coach, counsel and conduct disciplinary review with team member(s).

Monthly and as needed:

Attend Hiring Events, and Job Fairs.

PROFESSIONAL REQUIREMENTS:

The ideal Staffing Support member will meet most or all of the following requirements:

One (1) or more years directly related experience.

College education or work experience in a relevant business field.

Show true passion about servicing our applicants/employees/clients on a daily basis.

Proficient in Excel, Gmail, Google Sheets, Google Docs, and Google Calendar.

PERSONAL REQUIREMENTS:

Exceptional client management and communication skills.

Proven people and team management experience.

Ability to audit daily records including schedules, timecards and time clocks.

Greet guests/employees in a professional, friendly and hospitable manner, exhibit excellent phone skills.

Ability to manage the recruiting and scheduling process for a labor pool of up to 200 employees.

Self motivated to work until all required work.

Extreme attention to detail, strong analytical skills, highly organized, and focused on work quality.

Self-starter with a positive attitude, desire to exceed expectations at every opportunity.

Ability to communicate with people from a culturally diverse background.

Computer Skills

Proficient electronic Experience in Excel, Gmail, Google Sheets, Google Docs, and Google Calendar is a must.

Other Requirements

Required to assist other staff members as needed. Prior experience working for a human resource administration or recruiting firm is a plus. Must be able to work weekends, holidays, early hours, and overnight shifts based on events.

What We Offer

• Laptop and cell phone.
• Ongoing training and development.
• Competitive salary.
• Career growth opportunities.
• Bonus Potential.

 

If you meet the requirements and this job meets your skills and interest, please apply with your resume and your hourly pay desired for consideration. We look forward to meeting you! 

 

Are you interested in other positions at People Solutions? Check out additional great opportunities at https://peoplesolutions.group/apply/

 

People Solutions is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state, or local laws.

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