Shift Manager

Base pay: $12.00 - $15.00/hr based on experience

Earn an extra $3 per hour with tips!

Royerton - 8010 N. State Road 3

Pizza King is in search of a Shift Manager who is adaptable, self-motivated, and has a passion for customer service. All Shift Managers must be able to run an efficient and profitable operation at the store by achieving and maintaining high standards of customer relations, product quality, cleanliness, and safety.

• Must be at least 21+ years of age at locations that serve alcohol. 
• Must be at least 18+ years of age at locations that do not serve alcohol. 
• **Maintain a valid driver’s license.
• **Maintain proof of auto insurance.
• **Acceptable driving record.
• Reliable vehicle for going to the bank, picking up product, or delivering occasionally. 
• ***Able to maintain a liquor license and any other required permits.
• Must have within the first 30 days of employment.
• ATC Server Training Class within the first 90 days.
• Shift Managers must have a valid Indiana Employee Alcohol Permit and a valid ATC Server Training Certificate to oversee any Server with a Restricted Alcohol Permit (under 21 years of age).
• Minimum of 2 years experience in restaurant operations, or equivalent combination of education and experience.
• Systems & Software – proficient level knowledge of Google software applications.
• District Manager approval for hiring decision & promotion.
• District Manager approval before running any shifts.

Customer:

• →Drives customer-focused culture by serving as a role model in resolving customer issues and training team members to meet or exceed customer service standards.
• →Verifies food quality is at the highest quality. 
• →Ensure the workplace is safe for both employees and customers by facilitating safe work behaviors of the team.
• →Maintain food safety requirements along with customer and employee safety.
• →Ensures that food safety standards are met in the store through direct observation as well as follow-up on food safety with team members.
• →Respond quickly and respectfully to customer complaints. 
• →Make appropriate suggestions to customer’s orders to increase satisfaction with suggestive selling techniques.
• →Acknowledge all customers entering and exiting the store.

• →General Manager or Assistant General Manager

Pizza King is loved by the communities that we are established in. We ask that our employees take pride in their work and focus on quality to ensure customer satisfaction. 

**reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions**