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Popsockets28d ago
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Systems Administrator

ChinaChina·ShenzenFull Timemid
Systems AdministratorInfrastructure & Cloud
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Quick Summary

Overview

Role Summary Provides hands on IT support for the APAC region which encompasses China and India business units. The role supports day to day end user technology, hardware deployment, office IT needs, and local infrastructure while partnering closely with Central IT to maintain stable and secure…

Technical Tools
Systems AdministratorInfrastructure & Cloud

Role Summary

Provides hands on IT support for the APAC region which encompasses China and India business units.  The role supports day to day end user technology, hardware deployment, office IT needs, and local infrastructure while partnering closely with Central IT to maintain stable and secure regional operations.  The role will help support productivity and AI adoption across the business.  This role reports to central IT in Boulder, with local oversight in Shenzhen.
  • Provide day-to-day IT support for users in Shenzhen and India as needed
  • Support Mac and Windows devices, printers, conference room technology, office IT systems, and local infrastructure
  • Manage hardware setup, deployment, onboarding, offboarding, user accounts, and access
  • Troubleshoot hardware, software, connectivity, and system issues
  • Support Microsoft 365 tools, with strong emphasis on Teams, along with local Feishu usage as needed
  • Assist with patching, access control, endpoint protection, and other basic security practices
  • Help employees adopt and effectively use approved AI and productivity tools
  • Coordinate with Central IT and third-party vendors on support issues and local projects
  • Maintain IT asset records, documentation, and support procedures
  • 3+ years of experience in IT support, systems administration, or network support
  • Experience supporting both Mac and Windows environments
  • Experience with Microsoft 365 and collaboration tools such as Teams
  • Strong hands-on experience with hardware setup, device deployment, and end-user support
  • Familiarity with user access management, endpoint support, and basic security practices
  • Basic English speaking ability required; must be somewhat fluent and able to work effectively with US-based teams
  • Strong communication, organization, and problem-solving skills
  • Ability to work on-site in Shenzhen and collaborate across time zones
  • Location & Eligibility

    Where is the job
    Shenzen, China
    On-site at the office
    Who can apply
    CN

    Listing Details

    Posted
    April 10, 2026
    First seen
    May 6, 2026
    Last seen
    May 8, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    20%
    Scored at
    May 6, 2026

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    Employees
    125
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    Systems Administrator