Engineering Manager, Insights

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

We are looking for a highly technical Engineering Manager to lead the Insights team at Postman. This role sits at the intersection of AI-powered developer workflows, observability, and platform engineering.

• →Lead engineering strategy, execution, and delivery for the Agentic Onboarding and Insights pods
• →Define and execute clear technical roadmaps, milestones, and success criteria
• →Drive architectural decisions and provide deep technical leadership across backend systems and distributed platforms
• →Stay hands-on with coding, debugging, prototyping, and technical problem-solving on a day-to-day basis
• →Mentor and support engineers through a culture of trust, psychological safety, and high performance
• →Help stabilize and grow a team transitioning from previous leadership changes
• →Partner closely with Product, Design, GTM, and leadership teams to align engineering outcomes with business goals
• →Participate in customer conversations, sales engagements, and feedback loops to better understand user pain points
• →Build scalable engineering practices with strong institutional thinking and engineering rigor
• →Balance execution across two distinct domains:
• →AI-driven onboarding and autonomous workflows
• →Observability and insights platform capabilities
• →Collaborate effectively across globally distributed teams, particularly with stakeholders in the US

• Driving execution in a product area with evolving requirements and unshipped capabilities
• Managing two technically distinct product domains simultaneously
• Balancing deep technical contribution with people leadership
• Coordinating effectively across India and US time zones
• Directly exposure to work with customers on front line

• 10–12+ years of backend engineering experience
• Strong hands-on technical depth with the ability to dive deep into complex engineering problems
• 4+ years of experience leading and mentoring engineering teams
• Strong institutional thinking and ability to grow engineers
• Comfortable coding regularly while managing teams
• Experience working in larger-scale engineering organizations
• Experience collaborating with cross functional teams
• Ability to lead technical discussions with customers and support sales conversations
• Strong experimentation mindset with comfort around testing and prototyping new technologies

• Experience with observability platforms, telemetry, monitoring, or developer tooling
• Exposure to AI systems, autonomous workflows, or agentic architectures
• Mix of startup and large-company experience
• Experience scaling teams and organizations
• Background at companies operating at significant scale such as Meta, Netflix, or similar engineering environments

• Opportunity to shape two strategic product areas aligned with Postman’s long-term AI vision
• Build and scale engineering pods from a lean foundation
• Work on an Insights platform with significant market potential in observability
• High ownership with clear roadmaps and measurable impact
• Deep exposure to customer feedback and real-world developer workflows
• Opportunity to work closely with experienced engineering leadership that has scaled organizations from early-stage teams to large global engineering groups

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. 

At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.