CASE MANAGER-SBHI

Position: Case Manager Dept: Miami County Office Shift: Part Time 9:00 am-5:00 pm / 24 Hours per Pay Facility: Samaritan Behavioral Health Inc. This position is in partnership with Samaritan Behavioral and The Lincoln Center in Troy in Miami County. Case Manager functions as a member of a team to assist in the planning, development, and delivery of outcome-effective treatment services in various types of settings. This position maintains an ongoing working knowledge of agencies and community/emergency resources for child and adolescent clients and uses that knowledge to coordinate services and advocate for identified clients. Case Manager acts as a resource consultant to other team members and collects resource materials regarding other agencies and services in the community. Services may be delivered by phone, face-to-face at the office, in patient’s home, at outside agencies, and/or within the community Essential Duties & Functions: * Demonstrate adherence to the PHP/SBHI Patient Experience philosophy, guidelines and tools. * Demonstrate strong ethics, honesty, and adherence to PHP/SBHI Code of Conduct and PHP/SBHI Compliance Program. * Collaborate with referral source, internal team members and external service providers to ensure appropriate client care and continuity of care. * Complete all direct service paperwork within agency timelines or earlier if referral source or other healthcare provider necessitates. * Provide other direct, face to face, services to clients via individual, group, and family therapies according to departmental standards and productivity expectations. * Provide CPST services to coordinate clinical care in the form of face to face, telephone calls, report writing and case conference meetings. * Demonstrate knowledge and skills relevant to the service method provided to clients. * Maintain scheduled appointments and other workload activities on CareLogic schedule according to departmental standards. * Seek medical provider consultations regarding medical needs of clients. Maintain on-going communication with medical provider for the purpose of coordinating and evaluating client care. * Demonstrate strong customer satisfaction skills in the provision of clinical care services. * Demonstrate knowledge of SBHI medical records and CareLogic and other paperwork standards. Apply competencies in both the provision and documentation of medical records. * Demonstrate compliance with departmental standards for administration and reporting of outcome measures and documentation of utilization management of clinical care. * Demonstrate knowledge of other regulatory standards. Ensure that clinical records are maintained in compliance with these standards at all times. * Demonstrate knowledge of IT and Quality Improvement policies and procedures. Apply them to the documentation of clinical care according to medical records and other departmental standards. * Assess current competencies. Design and implement professional development plan to improve competencies in targeted goal areas to support departmental strategies. * Provide documentation of continuing education required for maintaining current professional licensure and competency credentials. * Participate in assigned programs and staff meetings. * Meet regularly with clinical director and as needed to review clinical care of patients according to licensing and agency standards. * Ensure all annual updates are completed in CareLogic for caseload. * Complete face-to-face CPST assessments within (5) business days after receiving referral. * Maintain caseload list reflective of current and active clients. Review closure / discharge if no services within 90 days. Education * Two year degree in a relevant social science field or equivalent education and experience * Minimum of two (2) years’ experience in the mental health and/or drug and alcohol field. * Working knowledge of mental health, drug and alcohol, and other community agencies and resources essential. * Working knowledge of The Diagnostic and Statistical Manual of Mental Disorders (DSM- 5 or subsequent revisions), as related to coordination of community support services Minimum Level of Education Required: Bachelor's degree Additional requirements: * Type of degree: Bachelors or Masters * Area of study or major: Social Work, Mental Health, Psychology, Substance Use, or other equivalent. * Preferred educational qualifications: Bachelors or Masters * Position specific testing requirement: N/A Licensure/Certification/Registration * LSW preferred. Experience Minimum Level of Experience Required: 1 - 3 years of job-related experience Prior job title or occupational experience: Caseworker Prior specific functional responsibilities: Casemanagement Preferred experience: Casemanagement Other experience requirements: N/A Knowledge/Skills * Working knowledge of local resources in the Tri-County area. * An understanding of typical child development and needs. * Awareness of trauma informed care. * Informed of family dynamics and roles. * Ability to de-escalade and handle crisis. * Organizational skills. * Time management skills.