Lead IT Specialist

The Lead IT Specialist is the primary on-site contact for all IT systems supporting our pork-processing facility. You will supervise the local IT team, coordinate with Corporate IT, and ensure the reliable operation of production-critical technologies. (weighing, labeling, traceability, stun, QA, shipping, maintenance, PCs, printers, and core network infrastructure).

KEY RESPONSIBILITIES

• Leadership & Oversight

– Assign daily tasks, set priorities, and design shift schedules that maximize coverage while controlling overtime.

– Mentor, coach, and train IT Specialists; document and enforce Standard Operating Procedures (SOPs).

– Participate in recruiting and onboarding to build a cohesive, high-performance team.

• Systems Support & Improvement

– Coordinate implementation of new technologies and plant start-ups with Corporate IT.

– Lead root-cause investigations for IT incidents and drive preventive actions.

– Evaluate existing solutions, recommend upgrades, and provide regular feedback to Corporate IT.

• Operational Execution

– Troubleshoot, repair, and maintain PCs, printers, network gear, and industrial IT equipment.

– Oversee contractors and vendors performing IT-related work on-site.

– Maintain accurate documentation of infrastructure, wiring, and configurations.

• Other Duties

– Perform additional tasks or projects as assigned to support plant operations.

CORE COMPETENCIES

• Proven problem-solver and self-starter; able to thrive in a fast-paced production environment

• Hands-on skills in computer, printer, and network installation/repair

• Working knowledge of Microsoft Office, Windows OS, Windows Server, and traceability software

• Strong low-voltage and basic electrical aptitude (fiber optic testing, circuit fundamentals)

• Natural leadership with excellent communication and interpersonal skills

• Service-oriented mindset and effective team collaboration

MINIMUM QUALIFICATIONS

• Associate degree in Computer Information Technology (or related field) OR equivalent practical experience

• 4+ years of hands-on IT support/administration (industrial or manufacturing setting preferred)

• Industry/vendor certifications are welcomed but not required

PREFERRED TECHNICAL BACKGROUND

• Carlisle Symphony Traceability, Marel Inova, or other production floor MES

• Windows Server, Windows Desktop (incl. Windows Embedded)

• SQL Server administration

• Mobile-Device Management (MDM)

• Ubiquiti/UniFi networking

• Physical access-control systems

• IP Camera systems

• Low-voltage and fiber optic cabling/testing