Document Management Processor

The Document Management Processor ensures swift and accurate processing of department faxes, e-mails, express mail, delivery requirements, checks for initial premium, new applications, and other mail items as assigned to APD. This role will utilize multiple systems for research to accurately identify, classify and electronically route mail to the proper location, i.e. the proper team or department. The ideal candidate is adaptable to new and changing situations and is proficient in working with multiple processing functions and strict service level agreements (SLA). 

•    Demonstrated computer and keyboard skills with the ability to key 35-50 wpm with accuracy
•    Fundamental knowledge of Microsoft Excel and Microsoft Word 
•    Previous experience working with electronically received documents and attachments 
•    Prior experience with administrative processing systems preferred 
•    1-2 years work experience in an office environment with customer interaction preferred
•    Good written and oral communication skills
•    Attention to detail while working with numerous policy number configurations that have subtle difference