Accounts Receivable Associate

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We are looking for an Accounts Receivable Associate to run our end-to-end invoicing process for our B2B business. This role is suited for someone who is highly organized and enjoys bringing consistency and structure to how they operate. This is a hands-on role with room to shape how billing operates as the business scales.

• →Prepare, review, and issue customer invoices for SaaS subscriptions, renewals, one-time fees, service charges, and MSP-related billing items.
• →Create invoices using contracts, order forms, pricing agreements, sales notes, usage records, and internal billing instructions.
• →Check customer billing details, including invoice addresses, VAT/tax information, payment terms, purchase order requirements, pricing, billing cycles, and discounts.
• →Track invoices from request through creation, approval, dispatch, correction, and follow-up.
• →Coordinate with Sales, Finance, Customer Success, and Operations to confirm billing details and resolve missing or unclear information.
• →Respond to customer billing questions and investigate invoice discrepancies, missing purchase orders, disputed charges, or incorrect billing details.
• →Maintain billing trackers and reports showing invoice status, pending actions, billing exceptions, and overdue items.
• →Follow up on outstanding invoices via email and phone, and escalate overdue accounts to Finance or leadership in line with collections policy.
• →Process and record incoming payments and reconcile against open invoices.
• →Support month-end billing checks and reconciliation between sales records, platform usage, invoices issued, and finance records.
• →Identify billing gaps, duplicate billing risks, incorrect charges, or missed revenue opportunities.

• 2-5 years of experience in billing, invoicing, accounts receivable, finance operations, revenue operations, or administrative finance support.
• Strong with numbers and comfortable working across high volumes of data accurately.
• Able to read and work from contracts, order forms, pricing tables, and billing instructions.
• Comfortable following up persistently but professionally on outstanding invoices and overdue accounts.
• Strong written and verbal communication skills; English fluency is a must.

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