KYC SME Senior Associate

A Subject Matter Expert is mainly an advisory role providing policy support and learning sessions to the analysts and QCs. This role includes: 

• Responsible for all procedural/policy-related questions, issues and updates.

• Responsible for dissemination of policy updates.

• Facilitate Refresher training on a need basis.

• Conduct Induction training.

• Manage policy escalations.

• Collaborate with the Global team on any policy questions and proposals to improve procedure execution.

• Manage internal quality assurance.

• Provide 6-eye support for the QC accreditation.

• Provide policy support during QC calibration and QC huddle.

• Liaise with the project's SME.

• College degree

• At least 5 years of experience or extensive knowledge in any of the following: anti-money laundering (AML) regulatory and non-regulatory requirements, Know-Your-Client (KYC) onboarding/regular review, external investigative reporting, or equivalent. 

• Experience in handling highly confidential information with a high degree of discretion and with a focus on maintaining client privacy.

• Supervisory experience in team management is a plus.

• Experience in KYC quality control/assurance or equivalent.

• Experience working in consulting firms.

• Ideally with AML Certification (ACAMS).

• Intermediate knowledge in Microsoft Excel.