Operations Specialist, Jr.

Rackner | College Park, MD (Hybrid) | Full-Time

Rackner is hiring a Junior Operations Specialist to support internal operations as we continue to grow.

This is a hands-on, hybrid role with a strong emphasis on consistent in-person support. You’ll help keep day-to-day operations running smoothly—supporting office coordination, onboarding logistics, and core operational processes.

You’ll work closely with the operations team on a set of recurring responsibilities, along with additional support tasks based on team needs. This role offers exposure to how a growing company operates behind the scenes and is well-suited for someone who is organized, dependable, and follows through.

You’ll support a range of operational tasks across the business:

• Manage incoming and outgoing mail and deliveries
• Support day-to-day office coordination and organization
• Help ensure the office remains functional and well-maintained

• Ship laptops and equipment to new hires
• Coordinate returns from offboarding employees
• Track inventory and maintain accurate records

• Help prepare new hires for day one (equipment, access, coordination)
• Support onboarding checklists and internal tracking

• Assist with Monthly Status Reports (MSRs) across contracts
• Format documents, collect inputs, and ensure accuracy

• Help coordinate the Rackner Fellowship (internship) program
• Support scheduling and day-to-day logistics

• Execute tasks from the Operations Board in Monday.com
• Assist with invoicing support and basic data tracking
• Help maintain internal documentation and file organization
• Support occasional event logistics and travel coordination

• Assist with drafting and scheduling LinkedIn posts or blog content as needed

• Work is completed accurately and on time without frequent follow-up
• Office coordination, onboarding, and equipment logistics run smoothly
• Client-facing documents are clear and well-formatted
• Operational tasks stay organized and on track
• Issues are identified early and communicated clearly

• Experience in operations, administration, coordination, or similar hands-on roles (including school, internships, or transferable experience)
• Strong organization and attention to detail
• Comfortable supporting in-person operational tasks when needed
• Able to manage assigned responsibilities and follow through reliably
• Able to clearly communicate and format information in documents and email
• Familiarity with Google Workspace (Docs, Sheets, Drive)

• Exposure to federal contracting or regulated environments
• Experience with tools like Monday.com (or similar)
• Experience with onboarding logistics or equipment tracking
• Familiarity with invoicing or basic financial processes
• Experience in structured or process-driven environments (e.g., military, logistics, operations support)

• Hybrid role based in College Park, MD
• Expectation of regular in-office presence (at least 1–2 days per week, often more depending on operational needs)
• Some responsibilities require consistent in-person support, such as handling mail, coordinating equipment, and supporting on-site activities
• As the team and office presence grow, in-office needs may evolve over time

• Someone who wants exposure to how operations work inside a growing company
• Someone who prefers structured, tangible work with clear ownership
• Someone who is reliable and comfortable supporting both in-office and remote tasks

• Candidates looking for a fully remote role
• Candidates focused on strategy, program management, or leadership positions
• Candidates who are not available for consistent in-person support

Rackner is a software consultancy that builds cloud-native systems for startups, enterprises, and the public sector.

We focus on solving complex, real-world problems across:

• Distributed systems
• DevSecOps
• AI/ML
• Cloud-native architecture

Our work is outcome-driven and mission-aligned—we prioritize delivering real capability over producing documentation or code for its own sake.

You’ll support the internal operations that enable our teams to deliver—handling the coordination, logistics, and processes that keep the business running.